Show icon in system tray while main window of eM Client is open (on Windows OS)

I have turned on the option «Close application to tray».
After that app icon has appeared in system tray. That’s ok!

Then I open main window of the app and after that app icon in system tray disappears.
It is not good UX.

I propose the app behaves as most apps like Skype, Telegram. I open main window of the app (for example Skype) and the app icon in system tray stays visible.

1 Like

lunes 13 septiembre 2021 :: 1012hrs (UTC +01:00)

Hi @JamesFrost

You can shortcut/start eMC from the Task Bar where it is always visible
Plus as you have from the System Tray once it is running.
When you start eMC from the Task Bar it will automatically appear in the System Tray
That is the way it is designed.

¡Saludos desde la soleada Valencia en España!
¡Mis mejores deseos y mantente a salvo!

¡Saludos desde la soleada Valencia en España!
¡Mis mejores deseos y mantente a salvo!

Skybat
emc_forum@compucall.com

Hablo principalmente español, portugués e inglés, también un conocimiento práctico de varios otros.

I see that.

I would have eM Client behaved like other apps like Skype, Telegram. I think it would be good practice in UX unification.

1 Like

We don’t currently offer an option to keep the icon in the tray when open. Rather, it will again appear in the task bar with other open applications. Is that not what happened, as I am a little concerned when you say it just disappears?

Hello, Gary!

Would you please look at the following picture?

I propose eM Client has behaviour like Telegram.

OK, so it is not disappearing, just moving around. That is what our setting of Close application to tray does. If it is not closed, it is not in the tray.

But don’t you think our option is better? Why have the icon on both places? Seems that Telegram is using double the space it should when the application is open. :wink:

1 Like

viernes 24 septiembre 2021 :: 1614hrs (UTC +01:00)

Hi @JamesFrost

I have looked at your pictures, all very interesting; what’s your point?
If you are trying to illustrate that the eMC icon disappears, we already know this.

If you are desperate for the Task bar icon to be always visible do this, as I thought I had previously explained, however, maybe there is a language problem?
I’ll try again…

1./ Create a shortcut icon for eMC on the Task bar - you can then launch eMC from here
2./ Menu ->Settings ->General ->Check Minimize application to tray & Close application to tray
3./ eMC icon will appear in System tray when running in background from where you can re-launch eMC
4./ When launched this way System tray icon hides BUT Task bar icon does NOT hide
5./ Both icons are visible whilst eMC is in background
6./System tray icon will disappear when you exit eMC ( right click icon - exit)

¡Saludos desde la soleada Valencia en España!
¡Mis mejores deseos y mantente a salvo!

Skybat
emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

Let me please explain why I think it would be better not to hide eM Client system tray icon when main window of the app is opened.

While working with several apps there are several panels on Task bar. There is a eM Client among them. Quite often working at the computer forces you to switch frequently between windows without closing its main windows. And quite often you change an order of panels using drag-n-drop. And there comes a moment you forget where on Task bar eM Client is. You have to look for it every time you need open the eMC main window.

Such searching creates additional cognitive load because the brain solves other problems meanwhile.

Purpose of always visible system tray icon is quick search of the icon and ability to click on it to bring eM Client main window forward.

Creating a shortcut icon for eMC on the Task bar doesn’t solve the problem.

Please see folowing GIF:

Show (I hided the GIF not to annoy you by animation)

Dropbox - 1.gif - Simplify your life

As you see the hortcut icon disappears too.

And besides, shortcut icon for eMC on the Task bar creates additional ploblem: if you click on shortcut icon for eMC on the Task bar and change the position of eMC panel using drag-n-drop and after that close the app -> shortcut icon of the app changes position too (now it between panels of other apps)

Please see folowing GIF:

Show (I hided the GIF not to annoy you by animation)

lunes 27 septiembre 2021 :: 1101hrs (UTC +01:00)

Hi @JamesFrost

Of course I do not know how you have your computer setup or the capability of your system.

First on the taskbar all my shortcut icons are label free, they are for the apps I regularly use; there are 32, plus 7 visible in the system tray & 11 hidden - I recognize them all and know their positions which are locked and don’t change, they don’t jump about all over the place.
I frequently have 12+ windows open and can also be logged into 5/6 web sites and or cloud databases plus any of our offices on our intranet.
When an app is active/in use an underscore is visible on the particular apps. Placing the mouse over an icon allows the choice of document/spreadsheet/etc if multiple are open in say word/excel/etc, simply by placing the mouse over a peek item and clicking brings it into focus; I also have a split screen ability that allows up to 4 screens in focus.
I do not have any problems working this way perhaps because I am fortunate in that I have a powerful workstation laptop linked to a 32" screen as well as the 17.3" laptop screen itself. The setup suits me.
If you are keen to work in the way you describe you should consider making a Feature Request.

In the meantime my wife was looking over my shoulder saw your post…
Such searching creates additional cognitive load because the brain solves other problems meanwhile.
She said that the issue is that most men can’t multi-task unless it concerns football or watching porn.
As it happens I have no interest in either though it’s easier to agree.

¡Saludos desde la soleada Valencia en España!
¡Mis mejores deseos y mantente a salvo!

Skybat
emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

//I have a powerful workstation laptop linked to a 32" screen as well as the 17.3" laptop screen itself.

Unfortunately not everyone has a widescreen monitor.

Telling about cognitive load I just want to explain that it would be great not to seach eMC panel on Task bar and instead click to system tray icon to bring eMC main window forward

I agree with James, I’d like the icon displayed in the tray at all times for convenience. I find this gives the best flexibility when quickly needing to maximize & minimize EM Client through out the day when I want to check or do something.

Why not just let people choose for themselves & give them the option to do this? The best software does this, allowing the user to configure & run an application to suit their way of working, not just how the developer thinks their program aught to be used.

2 Likes

jueves 30 septiembre 2021 :: 1101hrs (UTC +01:00)

Hi @kacit

I agree with James, I’d like the icon displayed in the tray at all times for convenience

If you mean the system tray the facility is already there in eMC.
As far as your other comments are concerned you have the option of submitting another specific Feature Request stating exactly what you would like…

¡Saludos desde la soleada Valencia en España!
¡Mis mejores deseos y mantente a salvo!

Skybat
emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

@ skybat - “If you mean the system tray the facility is already there in eMC.”

Could you please indicate to me how to display the EM Client icon at all times (both when the app is maximized & minimized) in the System Tray / Notification Area?

Mine only appears when the app is minimized. I can’t see how to enable this for both states in the settings for EM Client.

Thanks…

This is exactly what I mean.
I think no need to create the same feature request.

1 Like

I have tried to explain need for displaying eMC icon in the system tray at all times

1 Like

I think it too would be a good extra option in “Settings” to have like eg: “Always display application icon in tray”.

(Suggestion in Settings).

Older thread on the subject.

Always enable system tray icon - eM Client

3 Likes

Yes, It will be good option

I was just preparing to write the same topic !!
Thanks James :
I want EXACTLY the same: Please enable tray icon permanently (when window is minimized/closed but also when maximized/visible), I’m frustrated when I look in the tray area and … can not see EmClient (why!? did it close? Wher’s my e-mail … ah… damn … it’s opened, I need to search it through all my open windows in the taskbar …).
What cyberzork suggested is also something I would like !

2 Likes

Again, I’m disappointed that v9 still doesn’t have this as an option.

These small productivity enhancements add up, and I’d take just this plus one two other long-standing issue improvements over much of the regular new feature introductions, which don’t enhance my day to day use of EM Client in any way.

I was hoping that in v9 developers will add this option