Hello,
also I am facing that problem with emClient under Windows 11. Turn on the Windows 8 compatibility for emClient ant the crashes will go away.
Apparently the new official Microsoft Windows 11 (22H2) Sun Valley update is due later this year (but still no exact date yet) which is a major insider update which apparently fixes any issues with crashing eM Client âwithout compatible modeâ enabled as @Michal_Burger (eM Client support) said above in this thread, where some Win 11 eM Client users are still having problems with the Win 11 Automation code working with eM Client V8 & 9, but not others.
Hi, Iâve just installed em Client to access my gmail. Iâm running windows 11. Essentially I canât do anything without it crashing. Try to add an account - crash. Press reply all - crash. I saw a recommendation to run in compatibility mode for windows 8, but the crashes still occur. Any ideas?
You can do your gmail from a browser and also other email as well until the problem is fixed by either Microsoft or EM Client
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This issue is already fixed by Microsoft in a recent Insider Developer Preview.
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You are not 100% accurate in what you say as it is not a proper fix by release of Microsoft and only Insider because the inside release is not a general release and you have need to join program to use upgrade that has not a official release day yet, so what you say is only a temporary situation until full release later this year sometime as Michal_Burger say. So for some problem will be still there.
Danke guten Tag
Torsten
If you are not happy with the way Microsoft provides fixes for their bugs, it would be better for you to contact them about that.
In my case, it increased the problems. And took time to find out how to set the compatibility and even more time to find out how to reverse it.
I found build 22591 seems to have settled the problem. release 220408_1503.
Iâve got 3 questions based on other replies in this thread:
- Why is this just a problem in em Client - every other piece of software I have works fine.
- If this is unique to windows 11, why doesnât running it in compatibility mode fix it?
- If itâs due to the automation code, why does em Client still crash when Iâve upgraded to the Insider Developer Preview which fixes the automation code?
- Why is this just a problem in em Client - every other piece of software I have works fine.
No one would know the answer to that question. The only way to know is that you would need to send in âeM Client loggs to be examinedâ. If you are a current EMC Pro customer suggest to do that via a support ticket to determine why it happens for you.
- If this is unique to windows 11, why doesnât running it in compatibility mode fix it?
Running in Win 8 Compatibility mode does work for many users. Sry it doesnât work for you.
- If itâs due to the automation code, why does em Client still crash when Iâve upgraded to the Insider Developer Preview which fixes the automation code?
Could be you may have other optional installed software thatâs conflicting with eM Client.
Have you tried a âClean install of Windows 11â.
Add me to the list - even with compatibility mode
so How do you actually tell if any software conflicts? every other piece of software including other email clients such as mailbird, postbox, outlook do not crash on the same install.
i love emclient but especially when having to pay either a large sum or pay for individual releases and no matter how much people defend the software, it is kind of a big deal, and how many people have switched without complaining, not to mention the crash reports they are probably being inundated wtih
for me it seems to crash on a clean install while gmail is syncing
I miss Eudora so much. I especially liked the attachments being in a separate directory. So easy to find stuff. And the rules and being able to manually run a rule.
You can do both with eM Client.
To run Rules manually, right-click on a folder and choose Apply Rule.
eM Client also has an attachments section (for Pro license users) where you can view all attachments.
The part with no other software does not crash is not true. The crash has been reproduced with many other softwares. The reason why it is happening often in eM Client is paradoxically because eM Client has really good and full support for automation and especially when there is a software that uses automation a lot and often (such as the recent version of Grammarly, that uses to inject their grammar check into 3rd party applications), there is much higher probability that this will happen. So our decision is only to wait for Microsoft to fix this bug and release it to all the users or disable or cripple the automation which is not a good idea because many tools rely on it and it wouldnât be an easy, maybe even impossible task. With vanilla Windows 11 this crash happens very, very scarcely, it is typically connected with tools that use automation a lot like the mentioned Grammarly.
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The latest on Microsoft Windows 22H2 update
Windows 11 22H2 has entered the final stage of testing, with the new version of the operating system expected to be rolled out widely by October. Today, Microsoft has approved the fall 2022 update for the Release Preview Channel of the Windows Insider beta testing program.
Appears October 2022 is Public release date.
Well I donât use Grammarly, personally this is frustrating, I am currently looking for alternatives because you guys decided to charge me for the upgrade and I cant even use the software,
Every Single Email software I have tested on this build worked perfectly with no issues, except emclient, its really a shame as it has the best interface.
anyways uninstalled until it can be verified it works.
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I cant even use the software.
What version of eM Client are you using and do you have Windows or Mac and what OS version.
What happens when you open eM Client. Do you get any error messages ?
Can you receive email at all ?
Need more information on the actual problem.
If you have eg: Windows 11 there is currently a Microsoft issue with the OS that is only affecting some users running eM Client, that is being fixed in the Microsoft build update 22H2 later in the year.
If you are a Windows insider you can d/l and early Beta version of 22H2 from Microsoft.
Ok I am on windows insider, basically whatâs happening is I have a Gmail account set to imap, inbox loads fine, but lets say i switch to another folder like the junk or trash i get an immediate crash to desktop
Numerous and Same crashing issue today. Windows 11 64bit with eMClient version 8.2.1721