I just took the offered update to version 8 and am sorely regretting it. There are at least a couple of changes in default behaviour which severely impact my workflow and I can’t see how to adjust them. Any advice GREATLY appreciated.
I use eM Client on a Windows PC to manage my Outlook (live.com) account. I have an extensive structure of nested folders set up and rules that move much of my new mail on arrival to folders (eg, eBay messages, auction reminders, transaction notifications and mass mailings are all moved on arrival to my ‘eBay’ folder)
In eM Client 7 when a ‘Refresh’ was performed - either automatically or manually - I saw folders have bold numbers appear alongside them to indicate a number of new messages. ALL new messages would be listed in the ‘Unread’ folder under ‘Favorites’ at the top of the left-hand column; I could therefore step through the ‘Unread’ folder to make sure I’d paid attention to everything that had arrived regardless of whether it remained in my ‘Inbox’ or had been moved to one of my folders. That worked perfectly for me.
In eM Client 8 - I’m currently running 8.0.2951 (e2fe9f0):
[1.] I see 6 default folders (‘Inbox’, ‘Sent’, ‘Trash’, ‘Drafts’, ‘Junk E-mail’ and ‘Archive’) but the rest of my folder structure is hidden (collapsed) under ‘More’. I can’t see a way to have that list un-collapsed and fully displayed by default as it used to be on eM Client 7. This makes manual filing of emails by dragging just a bit more onerous than normal - requiring an extra click to un-collapse my filing structure before I drag a mail to its new home. I guess I’ll get used to this but it is a retrograde step for me.
[2.] Occasionally a legitimate email gets sent to ‘Junk E-mail’. I select this mail, right-click and select ‘Move to Inbox’ >> ‘Move to Inbox and remove blacklisted email’ The new message pops back to ‘Inbox’ and disappears from ‘Junk E-mail’ but the bold number to the right of ‘Junk E-mail’ does not update - it remains as ‘1’ rather than disappearing! Used to work fine in eM Client 7. I’ve had one of these phantom ‘1’s next to Junk E-mail’ for 3 hours this morning - though interestingly in the title bar when the folder is selected it says ‘Junk E-mail - email@example.com (0/2) - eM Client’, correctly reflecting that the folder contains 2 read and 0 unread mails.
[3.] A more serious issue: on a refresh, not all new unread emails are visible in ‘Unread’!
Consider an example where I have 7 new emails, two of which have been moved on arrival to ‘eBay’
Old behaviour (eM Client 7): ‘Unread’ shows bold ‘7’ to its right; ‘Inbox’ shows bold ‘5’; ‘eBay’ shows bold ‘2’. I can see, read and curate all 7 new emails from the ‘Unread’ folder.
New behaviour (eM Client 8): ‘Unread’ shows bold ‘5’ to its right; ‘Inbox’ shows bold ‘5’; ‘eBay’ shows bold “…”. There’s no evidence alongside the collapsed ‘More’ that the underlying folder structure holds any new emails. When ‘More’ is un-collapsed folders (in this example the ‘eBay’ folder) with new mail only have a bold ellipsis, ‘…’, alongside them. Only if you click on the folder or ellipsis does it change to a number. In this example if I click on the ellipsis next to ‘eBay’ it changes to a bold ‘2’ and only then does the number next to ‘Unread’ change from ‘5’ to ‘7’ and include the two new messages from eBay.
So in order to know what new mail has arrived, I now have to open up my entire filing folder structure (which eM Client now collapses by default) and scroll all the way through it to hunt for bold ‘…’ signs that indicate if I have any new messages that have been auto-filed. I have to click on each such folder/ellipsis to ensure they have been registered. By contrast I previously could simply look at ‘Unread’ and see everything.
Can anyone out there suggest anything I might be missing that can be tweaked in settings to solve any of the above?
I’ve come to love this handy program but [3.] is sort of a deal-breaker for me.