@Russel_Markosky Glad to see your reply in this thread. I wonder if I may check something.
It sounds as though checking new unread mail in sub-folders has never been a feature of eM Client. Certainly responses in this thread seems to suggest it was not in versions 6, 7 or, now, 8.
My experience has been slightly different: for me in version 7 it does work - but in version 8 it does not.
FYI I am running Windows 10 2004 and use eM Client for a single Outlook.com account which I just added to eM Client by selecting Outlook.com as the new account type and giving email address and password. So, in particular, I am not setting it up as IMAP or Exchange or fiddling with any settings. In particular, in line with advice given earlier in this thread, there is no “Download messages for offline use” option visible in any of my account settings in v7 that I turned on. Yet my experience is this:
- In v7 refreshing mail results in all email being synchronised to all folders - ie, including those mails that have been moved to sub-folders, but not yet read, by server-side rules - and all new unread mails regardless of folder showing up in the Smart folder ‘Unread’.
- In v8 with exactly the same settings (as a fresh install) or following migration from v7 to v8, the behaviour is that only new unread mail in ‘Inbox’ is shown in the Smart folder ‘Unread’ and new mail in other folders simply have the three dots to right of the folder instead of showing the number of synced unread messages.
This behaviour of v8 breaks my default workflow of simply checking the Smart folder ‘Unread’ for all new mail, including junk newsletters that I have automatically moved to sub-folders by server-side rules. That way I can attend to urgent new mail but dismiss of save for later new, but low-priority mass-mailings or offers. The ability to do this was the main reason I migrated to eM Client a few years back.
FYI I posted on this here and others have mentioned it in other threads. To those of us commenting there it seemed a new problem introduced in v8, but unknown to me until now it seems to have plagued some types of account for some years.
I just wanted to confirm whether this change in behaviour is an intentional development in v8 or whether I - and many others - just got lucky in v7. My suspicion is that I was lucky in v7 and the under-the-hood re-write of v8 has removed the functionality that worked so well for me.
For now I have downgraded to the final version of v7 as being the only version of eM Client that does automatically sync sub-folders. It would be extremely useful to know whether the current v8 behaviour is likely to change back to the default of v7, since periodically upgrading to v8 to see if it has been fixed is, as I am sure you’ll appreciate, quite a time-consuming endeavour.
Cheers,
David