Support for Google contacts and improved support for Google calendar

Libor_Grafnetr · March 11, 2011, 4:35pm

Hello Google Calendar & Contacts synchronization is supported in eM Client 3. You simply set up your account using automatic detection and mail + calendar + contacts synchronization is set up automatically.

Libor_Grafnetr · March 11, 2011, 4:36pm

HNH Consultancy: Please note that your issue is specific, not a general problem of Google + eM Client synchronization.

hanes · March 11, 2011, 4:40pm

Thanks for your response. Could you clarify, though, what you mean? Which account do you set up - eM Client or Google - and how do you set it up for auto detection? Is it one way sync or two way? A one time sync or ongoing?

Thank you for your help.

Libor_Grafnetr · March 11, 2011, 10:27pm

Hello, let’s say your Gmail address is ‘[email protected]’. You just go to Tools->Accounts->New Account-> enter ‘[email protected]’ -> click Next and it detects that this is a Google Account and guides you through the rest. It is a continual two way synchronization.

hanes · March 17, 2011, 4:19pm

Thanks Libor. It’s working now.

n288rv · April 4, 2011, 2:42am

I have already followed the instructions provided and my calendars are still not synchronizing. Some of the appointments from google come to eM Client, some do not. If I add something in eM Client, it does NOT get added to my google calendar.

clarayo · June 7, 2011, 11:09pm

Me too! I have the contacts and settings, etc. synced, but it does not see, or sync with my google calendar at all, at all.

gabriel.staron · June 8, 2011, 2:48pm

Hello,
we would appreciate if you send us CalDAV logs: go to menu Tools->Settings->Logging and check CalDAV. Then restart eM Client, try to simulate the issue and send us the logs using the same logging settings window.

smkcpa · June 8, 2011, 9:03pm

My eMClient crashes every time I try to view my contacts.

clarayo · June 8, 2011, 9:27pm

no, it does not. at least not in my caae. It does sync contacts, settings, etc. not google calendar.

gabriel.staron · June 9, 2011, 2:37pm

Hello,
can you please paste here the error message text you get if it crashes and describe what steps have you made that leaded to crash?

smkcpa · June 9, 2011, 2:48pm

The ONLY step that I take is to click on “Contacts” on the left side of my screen. EVERY TIME I do this, the contacts pane opens, and then the Em Client Application Error window appears.

Each time this happens, I click on “continue” to send the error report and restart the application.

This is not a “once in a while” occurance. It happens each and every time that I try to go to my contacts.

Here is the (rather long) error log:
eM Client (3.0.10057.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 2.0.50727.5444
The following error has occurred:
System.ArgumentException: An item with the same key has already been added.
at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
at System.Collections.Generic.Dictionary2.Insert(TKey key, TValue value, Boolean add) at MailClient.Protocols.Gdata.ContactSynchronizer.Synchronize[T](SynchronizationType synchronizationType, Folder folder, IEnumerable1 items, Object folderVersionId, Func2 getUniqueId, Func2 getVersionId, Func2 isDeleted, Func2 getItems)
at MailClient.Protocols.Gdata.ContactSynchronizer.b__9(WorkerStatus status)
at MailClient.Protocols.Gdata.ContactSynchronizer.GenericCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

eM Client
3.0.10057.0

Microsoft Windows NT 6.1.7601 Service Pack 1
2.0.50727.5444

System.ArgumentException
An item with the same key has already been added.
mscorlib

mscorlib.dll
100663518
mscorlib
System.ThrowHelper
ThrowArgumentException

mscorlib
System.ExceptionResource
resource

10
33

mscorlib.dll
100669772
mscorlib
System.Collections.Generic.Dictionary`2
Insert

mscorlib

key

mscorlib

value

mscorlib
System.Boolean
add

7c
122

MailClient.exe
100686814
MailClient
MailClient.Protocols.Gdata.ContactSynchronizer
Synchronize

MailClient

MailClient
MailClient.Protocols.Gdata.ContactSynchronizer+SynchronizationType
synchronizationType

MailClient
MailClient.Storage.Application.Folder
folder

mscorlib

items

mscorlib
System.Object
folderVersionId

MailClient

getUniqueId

MailClient

getVersionId

MailClient

isDeleted

MailClient

getItems

7b
2a2

MailClient.exe
100686818
MailClient
MailClient.Protocols.Gdata.ContactSynchronizer
b__9

MailClient

MailClient.Commands.WorkerStatus

status

1d5

4dd

MailClient.exe

100686823

MailClient

MailClient.Protocols.Gdata.ContactSynchronizer+GenericCommand

Execute

MailClient

MailClient.Commands.WorkerStatus

status

3c

a5

MailClient.exe

100664533

MailClient

MailClient.Commands.Command

Process

MailClient

MailClient.Commands.WorkerStatus

status

10

4b

MailClient.exe

100680020

MailClient

MailClient.Commands.SynchronizationQueue

ThreadWorker

mscorlib

System.Object

threadData

7d

e5

mscorlib.dll

100668072

mscorlib

System.Threading.ThreadHelper

ThreadStart_Context

mscorlib

System.Object

state

3b

72affd

mscorlib.dll

100667879

mscorlib

System.Threading.ExecutionContext

Run

mscorlib

System.Threading.ExecutionContext

executionContext

mscorlib

System.Threading.ContextCallback

callback

mscorlib

System.Object

state

58

6e

mscorlib.dll

100668073

mscorlib

System.Threading.ThreadHelper

ThreadStart

mscorlib

System.Object

obj

f

49

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NT Layer DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

MSCOREE.DLL

C:\Windows\SYSTEM32\MSCOREE.DLL

mscoree.dll

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Microsoft .NET Runtime Execution Engine

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False

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English (United States)

KERNEL32.dll

C:\Windows\syswow64\KERNEL32.dll

kernel32

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Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

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False

English (United States)

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C:\Windows\syswow64\KERNELBASE.dll

Kernelbase

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Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

ADVAPI32.dll

C:\Windows\syswow64\ADVAPI32.dll

advapi32.dll

advapi32.dll.mui

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Advanced Windows 32 Base API

Microsoft® Windows® Operating System

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False

English (United States)

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msvcrt.dll

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Windows NT CRT DLL

Microsoft® Windows® Operating System

7.0.7600.16385

False

English (United States)

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C:\Windows\SysWOW64\sechost.dll

sechost.dll

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6.1.7600.16385 (win7_rtm.090713-1255)

Host for SCM/SDDL/LSA Lookup APIs

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

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C:\Windows\syswow64\RPCRT4.dll

rpcrt4.dll

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Remote Procedure Call Runtime

Microsoft® Windows® Operating System

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security.dll

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Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

CRYPTBASE.dll

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Base cryptographic API DLL

Microsoft® Windows® Operating System

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English (United States)

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Microsoft .NET Runtime Execution Engine

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True

False

English (United States)

SHLWAPI.dll

C:\Windows\syswow64\SHLWAPI.dll

SHLWAPI

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Shell Light-weight Utility Library

Microsoft® Windows® Operating System

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False

English (United States)

GDI32.dll

C:\Windows\syswow64\GDI32.dll

gdi32

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GDI Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

USER32.dll

C:\Windows\syswow64\USER32.dll

user32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows USER API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

LPK.dll

C:\Windows\syswow64\LPK.dll

LanguagePack

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Language Pack

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

USP10.dll

C:\Windows\syswow64\USP10.dll

Uniscribe

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Uniscribe Unicode script processor

Microsoft® Uniscribe Unicode script processor

1.0626.7601.17514

False

English (United States)

IMM32.DLL

C:\Windows\system32\IMM32.DLL

imm32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows IMM32 API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

MSCTF.dll

C:\Windows\syswow64\MSCTF.dll

MSCTF

MSCTF.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

MSCTF Server DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

mscorwks.dll

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

mscorwks.dll

2.0.50727.5444 (Win7SP1GDR.050727-5400)

Microsoft .NET Runtime Common Language Runtime - WorkStation

Microsoft® .NET Framework

2.0.50727.5444

False

English (United States)

MSVCR80.dll

C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.5592_none_d09196c24426e2d4\MSVCR80.dll

MSVCR80.DLL

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Microsoft® C Runtime Library

Microsoft® Visual Studio® 2005

8.00.50727.5592

False

English (United States)

shell32.dll

C:\Windows\syswow64\shell32.dll

SHELL32

SHELL32.DLL.MUI

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Windows Shell Common Dll

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

ole32.dll

C:\Windows\syswow64\ole32.dll

OLE32.DLL

OLE32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft OLE for Windows

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

profapi.dll

C:\Windows\system32\profapi.dll

PROFAPI.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

User Profile Basic API

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

mscorlib.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\fe70d777535c215f4fe9f9def2b4c815\mscorlib.ni.dll

mscorlib.dll

2.0.50727.5444 (Win7SP1GDR.050727-5400)

Microsoft Common Language Runtime Class Library

Microsoft® .NET Framework

2.0.50727.5444

False

English (United States)

uxtheme.dll

C:\Windows\system32\uxtheme.dll

UxTheme.dll

UxTheme.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft UxTheme Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

System.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System\033c4be35e173939c647b9eab467f3ba\System.ni.dll

System.dll

2.0.50727.5420 (Win7SP1.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5420

False

English (United States)

CRYPTSP.dll

C:\Windows\system32\CRYPTSP.dll

cryptsp.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Cryptographic Service Provider API

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

rsaenh.dll

C:\Windows\system32\rsaenh.dll

rsaenh.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Enhanced Cryptographic Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

HTMLEditorControl.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\HTMLEditorControl\fb89a826abd109e15db23e80e7a4e36a\HTMLEditorControl.ni.dll

HTMLEditorControl.dll

1.1.10057.0

HtmlEditorControl

1.1.10057.0

False

Language Neutral

MailClient.Mail.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\MailClient.Mail\920ef4cc0fade20eea5b9e350b78c554\MailClient.Mail.ni.dll

MailClient.Mail.dll

3.0.10012.0

False

Language Neutral

MailClient.Collections.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\MailClient.Collecti#\f012bdd4e63cf713775e2dfe7225694f\MailClient.Collections.ni.dll

MailClient.Collections.dll

1.0.9645.0

MailClient.Collections

1.0.9645.0

False

Language Neutral

MailClient.ni.exe

C:\Windows\assembly\NativeImages_v2.0.50727_32\MailClient\483f13f8716134f735b237feb6522a91\MailClient.ni.exe

MailClient.exe

3.0.10057.0

eM Client

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False

Language Neutral

OutlookAccountInterfaces.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\OutlookAccountInter#\d0c2b8953acb338f34973a8027185ef2\OutlookAccountInterfaces.ni.dll

OutlookAccountInterfaces.dll

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OutlookAccountInterfaces

1.0.0.1

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Language Neutral

Facebook.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\Facebook\0c08195e5ce80aa8fa59c5328d7140d3\Facebook.ni.dll

Facebook.dll

1.7.0.0

Facebook

1.7.0.0

False

Language Neutral

SgmlReader.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\SgmlReader\d8a8f26e40d85283fb41502181bb2796\SgmlReader.ni.dll

SgmlReader.dll

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SgmlReader

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Language Neutral

NHunspell.ni.dll

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NHunspell.dll

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NHunspell

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Language Neutral

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Interop.SKYPE4COMLib

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Invariant Language (Invariant Country)

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RSS.NET

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Language Neutral

GoogleTranslateAPI.ni.dll

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Google Translate API for .NET

GoogleTranslateAPI

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Language Neutral

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Microsoft.Experimental.IO

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Interop.QuartzTypeLib

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Assembly imported from type library QuartzTypeLib

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.NET Framework

Microsoft® .NET Framework

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False

English (United States)

System.Windows.Forms.ni.dll

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.NET Framework

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False

English (United States)

System.Deployment.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Deployment\e5f953d2d3dfb348316aeb83b8a014a7\System.Deployment.ni.dll

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System.Deployment.dll

Microsoft® .NET Framework

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False

English (United States)

System.Xml.ni.dll

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.NET Framework

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False

English (United States)

shfolder.dll

C:\Windows\system32\shfolder.dll

shfolder

shfolder.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Shell Folder Service

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

System.Data.ni.dll

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.NET Framework

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2.0.50727.5420

False

English (United States)

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.NET Framework

Microsoft® .NET Framework

2.0.50727.5420

False

English (United States)

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C:\Windows\syswow64\WS2_32.dll

ws2_32.dll

ws2_32.dll.mui

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Windows Socket 2.0 32-Bit DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

NSI.dll

C:\Windows\syswow64\NSI.dll

nsi.dll

6.1.7600.16385 (win7_rtm.090713-1255)

NSI User-mode interface DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

CRYPT32.dll

C:\Windows\syswow64\CRYPT32.dll

CRYPT32.DLL

CRYPT32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Crypto API32

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

MSASN1.dll

C:\Windows\syswow64\MSASN1.dll

msasn1.dll

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ASN.1 Runtime APIs

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

PROPSYS.dll

C:\Windows\system32\PROPSYS.dll

propsys.dll

propsys.dll.mui

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False

English (United States)

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C:\Windows\syswow64\OLEAUT32.dll

OLEAUT32.DLL

6.1.7601.17514

False

English (United States)

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C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

comctl32

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User Experience Controls Library

Microsoft® Windows® Operating System

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False

English (United States)

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COM+ Configuration Catalog

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

ntmarta.dll

C:\Windows\system32\ntmarta.dll

ntmarta.dll

ntmarta.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows NT MARTA provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

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C:\Windows\syswow64\WLDAP32.dll

WLDAP32.DLL

WLDAP32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Win32 LDAP API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

urlmon.dll

C:\Windows\SysWOW64\urlmon.dll

UrlMon.dll

UrlMon.dll.mui

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OLE32 Extensions for Win32

Windows® Internet Explorer

9.00.8112.16421

False

English (United States)

iertutil.dll

C:\Windows\syswow64\iertutil.dll

IeRtUtil.dll

9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)

Run time utility for Internet Explorer

Windows® Internet Explorer

9.00.8112.16421

False

English (United States)

WININET.dll

C:\Windows\syswow64\WININET.dll

wininet.dll

wininet.dll.mui

9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)

Internet Extensions for Win32

Windows® Internet Explorer

9.00.8112.16421

False

English (United States)

Normaliz.dll

C:\Windows\syswow64\Normaliz.dll

normaliz

normaliz.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Unicode Normalization DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

Secur32.dll

C:\Windows\system32\Secur32.dll

secur32.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

SETUPAPI.dll

C:\Windows\syswow64\SETUPAPI.dll

SETUPAPI.DLL

SETUPAPI.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Setup API

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

CFGMGR32.dll

C:\Windows\syswow64\CFGMGR32.dll

cfgmgr32.dll

CFGMGR32.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Configuration Manager DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

DEVOBJ.dll

C:\Windows\syswow64\DEVOBJ.dll

devinfoset.dll

devinfoset.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

Device Information Set DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

apphelp.dll

C:\Windows\system32\apphelp.dll

Apphelp

6.1.7600.16385 (win7_rtm.090713-1255)

Application Compatibility Client Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

English (United States)

RpcRtRemote.dll

C:\Windows\system32\RpcRtRemote.dll

RpcRtRemote.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Remote RPC Extension

Microsoft® Windows® Operating System

6.1.7601.17514

False

English (United States)

System.Data.SQLite.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data.SQLite\0fbe6891246784f7aa5360c793f93ce5\System.Data.SQLite.ni.dll

System.Data.SQLite.dll

1.0.64.0

System.Data.SQLite

1.0.64.0

False

Language Neutral

sqlite3.dll

C:\Program Files (x86)\eM Client\SQLite\x86\sqlite3.dll

False

System.Transactions.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\7174d868e2c76dbb28769df162753d83\System.Transactions.ni.dll

system.transactions.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

.NET Framework

Microsoft® .NET Framework

2.0.50727.4927

False

English (United States)

System.Transactions.dll

C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll

system.transactions.dll

2.0.50727.4927 (NetFXspW7.050727-4900)

.NET Framework

Microsoft® .NET Framework

2.0.50727.4927

False

English (United States)

System.Design.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Design\4463ae60b750b25902d64d03f86397b3\System.Design.ni.dll

System.Design.dll

2.0.50727.5420 (Win7SP1.050727-5400)

.NET Framework

Microsoft® .NET Framework

2.0.50727.5420

False

gabriel.staron · June 9, 2011, 2:53pm

It’s strange crash, but we cannot identify the problem from the report. Can you please send us general communication logs? Go to menu Tools->Settings->Logging and check Network communication. Then restart eM Client, try to simulate the issue and send us the logs using the same logging settings window.

smkcpa · June 9, 2011, 3:03pm

Just did the steps you listed. It crashed as soon as I hit “contacts”.

I sent the log via email from within the logging settings window. The file is quite large, so I hope it gets to you.

smkcpa · June 9, 2011, 3:20pm

The error log when I try to open my contacts is 38.9MB in size. Gmail will not let me send a file greater than 25MB.

How do we resolve this issue?

Hackster · June 9, 2011, 3:27pm

Hi, Just compress the file using any compression tool.

smkcpa · June 9, 2011, 3:56pm

Thanks - I already uploaded it to the ftp site. It only took 15 minutes - must be a lot of things going on in my computer

gabriel.staron · June 9, 2011, 3:57pm

The instruction how to correctly set up your Gmail account with full synchronization are at http://www.emclient.com/em-client-wit… .

LauraFlipMarino · July 1, 2011, 6:25pm

When syncing your gmail contact list, the EM client REMOVES all labels. So the 900+ contacts I had with labels on their phone numbers (like mom: 414-888-8888, julia: 414-888-8888… etc) now all just say “other”. It changed EVERY entry in my gmail and I had to RESTORE my contacts to fix it and then UNINSTALL EM to keep it from doing it again. This is UNACCEPTABLE!! It should accept and leave alone the “labels” for our phone numbers!

Filip_Navara · September 29, 2011, 9:54pm

We identified few places where this happened and fixed them for version 3.5. Moreover, we didn’t experience the problem on our test accounts so far.