And the promised update months ago never appeared.
There has been many updates since this thread started and you did say in one of your posts that a previous update had made a difference / improved but not much.
In your last post using Version 10.1.4588 after 5.5 hours your memory usage was 736mb ram. Does that still go up if you leave it open longer ?
The problem has not changed. I also had 1.5 GB RAM consumption after the app had been running for a few daysâŚand that was with the version from the end of November.
@Doktor have you used the new Record Memory Usage function to report the issue? I went ahead and purchased the app, but I have not found the time neither courage to use it yet given my concerns in this department as well as some other areas in the UX department that they have said would be addressed soon.
I once created a report, but I couldnât send it because it was too big for an email and my premium support had already expired, so I couldnât upload it.
I once created a report, but I couldnât send it because it was too big for an email and my premium support had already expired, so I couldnât upload it.
Ok. Then when you record the Memory usage (via Help / Record Memory Usage) it creates the email with the memory dump .gcdump file & the systeminfo.txt file to [email protected] where if you have setup âCloud attachmentsâ via âMenu / Settings (Preferences) / Mail / Attachmentsâ using either Google Drive, One Drive, DropBox, OwnCloud, Nextcloud, vBoxxCloud, LeitzCloud, or IceWarp, eM Client âwill then prompt you to send using your cloud driveâ due to the size of the Memory Dump and "you donât then need to send the log via VIP Support.
Sorry i didnât mention that previously. So anyone in this thread who is getting the high memory usage, and doesnât have a Paid VIP Support, send the Log this way as @Filip_Navara advised.
(Cloud attachments in eM Client)
https://www.emclient.com/webdocumentation/en/9.2/emclient/default.htm#Settings/Attachments.htm
What kind of private date is logged into the dump? I donât want to share my complete email communicationâŚ
What kind of private date is logged into the dump? I donât want to share my complete email communicationâŚ
If you donât have an editor to view it, suggest then to email [email protected] for that information.
You could try viewing the log file in eg: Notepad in Windows or Text Mate on Mac via right click âopen withâ on the dump log.
I am in the process of switching from Airmail to eM Client and stumbled across this thread. So far this seems acceptable to me.
Shortly after launch.
For comparison, I also started Airmail, which seemed to have some catching up to do
After one hour
RAM usage increases when sending mail and then decreases, but only partially.
As long as the memory pressure is this low, Iâm not worried.
this is OK for me
on startup Airmail needed more then em Client
Iâve not been aware of any issues but will keep an eye on whether memory usage grows significantly during usage. Currently:
macOS: 15.3.2
eM Client: 10.1.4828
RAM usage: 450 - 470 MB (after approximately half an hour; fluctuates up and down)
Threads: ~30
Accounts: 1 (Outlook)
RAM installed: 64 GB
Note that macOS will aim to make maximum usage of the RAM that you have available, so it may be worthwhile also mentioning how much physical RAM is installed when making comparisons. The more important thing to watch for is whether âMemory Pressureâ becomes problematic in the Activity Monitor.
I havenât used eM Client since I posted my last comment in November 2024; still using Airmail, and since then, the only change I made is that I upgraded to Sonoma (Still canât upgrade to Sequoia because of audio software/plugins compatibility issues), until now, just to give eM Client another shot, on version 10.3.2597 âŚ
So, here we go again, 8 months later:
Opening the app is still around 800MB, then using it (sending an email do a search, etc.. basic stuff), it jumps to around 1Gb; then grows to 1.2Gb while browsing within the settings; which is a bit less than it used to before (more around the 2GB), but still consequently bigger than Airmail that stays stable around 220-280 MB
This problem is ignored since May 2024. A lot of people reports this memory problemâŚbut no solutionâŚ
This problem is ignored since May 2024. A lot of people reports this memory problemâŚbut no solutionâŚ
It wasnt ignored. For anyone who had high memory consumption it was advised to send in a memory dump via âHelp â Record Memory Usageâ to try and find the root of the cause as per further up in this thread either via a support ticket or via the [email protected] email address if you had no current paid support.
Did you send in your memory usage ?
Also what version of eM Client are you currently running ?
Is your screenshot above with âjust the one instance / windowâ of eM Client open ?
Also how long has eM Client been open ?
Also what version of eM Client are you running ?
Also are you using Windows or Mac and what version OS ?
Opening the app is still around 800MB, then using it (sending an email do a search, etc.. basic stuff), it jumps to around 1Gb; then grows to 1.2Gb.
(Still canât upgrade to Sequoia because of audio software/plugins compatibility issues).
Have you been able to upgrade to Sequoia yet ? or tried the latest eM Client V10.3.2622 ?
Currently for me with Sequoia V15.6.1 using either my M1 Mini Mac or M2 Pro Mini Mac, Iâm getting similar to @eMDash with 4 large IMAP accounts âfully syncedâ on average 478MB in memory after an hour or so with âone instance / window of eM Client open & minimisedâ.
Yes it does fluctuate up a bit âwhen checking mailâ going up to sometimes 490MB, but then normally comes back down after that. In fact after leaving eM Client V10.3.2622 on Mac Sequoia open and minimised today âfor 5 hoursâ to test, the memory usage dropped down to 443MB and even lower on the Windows 11 under 200MB using eM Client V10.3.2619 as per screenshots below.
Hey @cyberzork !
Thanks for the follow up!
No, I still canât switch to Sequoia (hopefully soon though), so Iâm on Sonoma 14.7.8.
After updating eM Client to the latest version, and using it a bit (replying to an email, deleting a bunch of others, nothing special) itâs still taking quite some memory (about the double of what youâve got):
And using Raycastâs Kill Process extension, it shows a different number:
Or even with ProcessSpy:
Hard to tell which one is right! 
Iâm still on an iMac 2019, 3.6 GHz 8-Core Intel Core i9 (and donât plan to ditch it just yet 
)
Cheers!
Hi everyone,
I want to confirm that I am experiencing the same high memory consumption issue with eM Client on macOS. Currently, I had to close eM Client because it was using over 8GB of RAM. My setup is running on macOS 16 (Tahoe). This level of memory usage makes it difficult to keep the application running in the background, and it negatively impacts overall system performance.
Are there any updates or official responses planned regarding this issue for macOS Tahoe compatibility? I am interested in any advice or workarounds, but at this point the memory consumption is not sustainable for daily use.
Thanks in advance for any help!
