When I reply to email, the previous emails do not show in the reply

Mail
1

When I reply to email, the previous emails do not show in the reply. I just get a blank reply box. I am using the latest version, 7.2.36465.0. I really need this fixed. It also doesn’t attach my signature anymore. 

2

Hello Jake,

Please check the settings in Menu > Tools > Settings > Mail > Replies and Forwards for what will be attached in the replies.

Russel

3

If that does not help, uninstall 7.2.36456 and then download and install 7.2.35595 from the Release History. See if that makes a difference.

4

Russel, the attached is what my settings are currently set at. Do I need to change anything? 

5

Gary, if I uninstall will I lose my email contacts, and distribution lists? 

6

No, during the uninstall, you will be asked if you want to keep your database. Choosing No will mean that all your settings and data are there when you start the downgraded version. If in doubt, make a backup first using Menu > File > Backup.

7

Gary, that fixed it. Thank you!

8

Oops. My comment above is incorrect. It should be:

During the uninstall you will be asked if you want to delete your database. 

So therefore choosing No is still correct, as it will keep the data.