We didn’t change anything about the reply indicator in the non-conversation view. Does it happen even for new replies? If it happens only for old messages it is possible that the information was lost during synchronization to/from the server.
I’m sorry, but hijacking the thread won’t help you to get your answer faster. We acknowledged the original issue discussed in the thread and we are trying to come up with acceptable solution, definitely not ignoring it. I tried to provide expanation that lead to why it was made so narrow, but apparently people ignored everything but the “we took touch into consideration” part. Maybe I should have showed the visual evolution of how we came to the final design.
We are not ignoring your other questions, but they are not easy to answer without more throughout testing. I simply didn’t have time to do that.
No. These are brand new messages. Does not indicate when looking at the inbox that I’ve replied to a message. Oh well. Thanks for answering. I do appreciate it.
If you are willing to make TeamViewer session (remote desktop) I can look into it tomorrow. Drop me a note to [email protected].
I think even more than being a generational thing, desktop is all about productivity and the things you can do with it that you cannot do with a touch screen.
Hi Filip,
When i said that the scroll bar could/should be shown “all the time” i meant only when there is something to scroll. I’ve been using Windows for many years, including many years of Outlook use, and never saw anything at all unusual or inconvenient about a scroll bar appearing or disappearing when the content changes or when i resize a window or part of a window. I just can’t see why such a small perfectionist design idea should take precedence over essential functionality for which there is no alternative.
The scroll bar needs to be visible (not hidden) for one to know that there is something to scroll. This is essential functionality that has no alternative.
A scroll bar needs to be wide enough to grab easily with a mouse. This is essential functionality.
A scroll bar is necessary is order to scroll very long pages, where a mouse wheel is impractical. This is essential functional that has no alternative.
A scroll bar needs an arrow at each end to step through content in a more fine-grained way, line by line, which cannot easily be done with either a scroll wheel or the scroll bar itself. This is essential functionality for which there is no alternative.
The length of a scroll bar serves to indicate how long is the content to be scrolled, and it must be visible to serve this purpose. This is functionality for which there is no alternative.
Windows programs have had scroll bars forever, and still do, so there is obviously nothing wrong or dysfunctional about them.
If the objective is to accommodate touch screens, where there is no practical way to use a scroll bar, then instead of “fixing” what’s not broken, it would make more sense to just provide optional features (or an option to remove features) for touch screens and let users choose.
As a developer, i understand your concerns, and i realize that you are listening very well to users and have been making improvements based on user feedback. As a desktop user i don’t like the top navigation changes, but i’ve not complained because they are still functional and represent a reasonable compromise of desktop and touchscreen. But this is not the case for the scroll bar, or the usability problems with the color schemes of the themes.
Anyway, thanks for your followup on this. I’m sure we’ll all be looking forward to getting back some reasonable scroll bar functionality.
We have added the option to themes to use the system scrollbars. Currently the option is enabled for the Classic and System themes.
A pre-release build is available at http://www.emclient.com/dist/v7.0.26787/setup.msi. It didn’t pass through our internal testing yet and thus it may be unstable despite our best effort. The change will be included in the next official update, but the theme option is still subject to change.
That is awesome 
Can you please tell me how to enable this in my own theme? … or should i wait until it is no longer subject to change?
Thanks
Currently the option is something like true. Not sure about the exact syntax, but it’s easy to find out by exporting the Classic theme in the new version. It may still be changed to something more granular since it currently affects several different settings (automatic hiding and system/flat/slim styles).
We also plan to fix the default scrollbar to allow higher tolerances for its mouse selection.
Thank you so much Filip!
Thank you Filip. It is so much better having standard scroll bars again.
For anyone who’s interested, i have updated my modified version of the Classic theme to include the system scroll bar.
http://wildmice.ca/emclient/Classic%20Plus.emtheme
(right-click and “save link as”).
This theme increases the contrast a bit from the Classic theme, but is otherwise almost the same.
I’m sorry i’ve not been able to make the attachment paper clip more visible, because eM Client did not respond to my question about how to alter the paper clip color in a theme…
I don’t think it’s possible to alter the paper clip color right now. It is stored as an image. While we added some basic support for recoloring images on buttons based on the text color we don’t have a similar option here yet.
Hi Filip …
Yeh, i figured as much. Maybe some day we’ll be able to provide the base64 image data as a theme setting (?). My interest in this comes from it currently being a usability issue - that is, against a white background the paperclip is so faint that it’s really hard to see that it’s there. Against gray it’s almost literally invisible. This is a problem on several of the themes.
Since the background colors can be alternating, i suppose it would be necessary to have separate settings for odd and even rows - and perhaps for the column header as well.
Thanks for the link to the pre-release version Filip. It’s great to get the traditional scrollbars back again - fingers-crossed it is stable!
I tried this just for curiosity and find the system scrollbars a great improvement already. At first I wondered why I had two different scrollbars - a different one in the mailview. But I realized that those scrollbars are generated by chromium, while the others are Windows 10. Actually the default Win 10 and Chromium scrollbars are quite similar, but I use a visual style that now only changed the system scrollbars.
The whole development with the Win GUI is not really straight forward. There is the modern style, then the regular style and MS has removed most possibilities of customizing the interface. Then many programs like Chrome, Firefox, Photoshop - and eMClient - make their own GUI. For good or bad, depends… 
New user here. Same issue. I use the keyboard as much as possible and the mouse as little as possible and hadn’t noticed this problem with the UI until a few minutes ago, when I needed to scroll horizontally.
There doesn’t seem to be a keystroke for it. So, I headed for the mouse, and…whoa. Where’s the scroll bar? All but invisible. Someone with a 4K monitor (and therefore unfortunately tiny UI elements on-screen) must find that really troublesome.
[Edit:] I’m wrong about the keystroke. Left- and right-arrow work for this just fine. But they didn’t work in this one situation I encountered a few minutes ago. I think I might have figured out the reason: I had just opened a message and it did not yet have the _focus_. That is, it didn’t “know” I was trying to scroll using the mouse.
I tried it again just now. Just after opening a message, the message doesn’t actually have the focus. I needed to click on it to give it focus. _Then_ the up/down/left/right arrow keys worked. So at least there’s that much, even without a scroll bar of proper size.
@Wayne Aprato: having once worked for a very large software company (which might or might not have been Microsoft I can say with confidence that there is no brilliant idea that cannot be utterly destroyed via months of several-hour meetings run by people desperately seeking corner offices.
(However, I doubt that this is a problem at the company making eM Client!)
Just wanted to add my comments. The narrow scrollbar is an absolute pain to use and I can think of no earthly reason why programmers’ time should be spent on such a silly, trivial thing.
What is worse though is that it doesn’t show all the time. I have just emptied my junk folder and realised it had dozens of emails but I hadn’t realised they were there because the scrollbar was hidden.
If you add to this the lack of replies by the company to questions in this forum, the lack of the ability to add contacts to a spam whitelist automatically and the continuing problems with outlook.com this makes eM Client a pretty poor option.
I agree - a scrollbar should be visible all time (if there is something to scroll of course). On many modern UI it is a pain to guess if there is something burried below the last visible parts of a window or not.
A scrollbar indicates that there IS more to be seen and not to be overlooked.
And what’s more I don’t like options/settings windows that are not resizable - at least to a certain level. 'Cause not resizeable windows sometimes make it hard to read, mostly because the devs choose labels that are shortend to an unreadably and misinterpreting level.
Michael