At the end of the update the app opened a new window and asked me to sign into Virginmedia (their servers are run by Google). After I entered login details I get the sign in screen replaced with another titled Google, then “The page you request is invalid”
When I look at the accounts, the Identity Credentials are missing. There aren’t even any fields to add them.
I tried to create a new account and it always fails in a similar way.
I use Virginmedia IMAP and GMail for SMTP, Calendar and Contacts. All work fine before the update.
It looks like I have to fix this by Monday or emclient will not work for me and that means I only have today to sort this.
Exede Satellite ISP uses corporate gMail account and cannot get it to work with version 6.0.22313.0 either after 2+ years of access. Apparently gMail’s corporate oAuth is different than what EMClient uses for the “open” version of gMail oAuth…
Possibility: Different thread tells you to check firewall and proxy settings… checking mine next.
I have checked my firewall logs, malware logs, and virus checker logs and I can see no evidence of anything being rejected. Has anyone come up with any advice on firewall and proxy settings?
Hi I have resolved the issue by uninstalling the program and installing an older version which I googled to find…hope this helps others in the same predicament.
When verifying password in EMClient, My Exede.net (ISP) corporate sign-in reports my browser does not have javascript enabled and gives me choice of accessing via HTML or “Mobile” version. Anyone else have this phenomenon?
I have same problem. em client are aware of problem but I don’t know whether they can do anything about it. I have gone back to previous version but obviously from previous comments on this post this will not work after Monday. When I close the popup browser I just get a message saying ‘Authentication not complete. Do you want to cancel?’. Cannot receive any emails at all.
I just tried again and it definitely works if I close the authentication browser window and select “yes” to the “do you want to cancel” prompt. I then just select “send and receive” and receive email normally. It continues to work as long as i leave the em client running. Once I close it if I reopen it the same thing happens again.
My work-around: I use a standard gmail account for personal and an ISP-provided “Corporate” gmail-hosted account ([email protected]) for my financial and official email.
I updated EM Client, closed the “Verify Password” window then deleted (ouch) the ISP account which removes that folder from EM Client (Mine was quite large).
Next I set up a new account under “Other” in the setup wizard. I provided all my ISP’s IMAP and SMTP settings and, after it tested settings it said they were wrong and offered a [Fix] button - which worked great!
Once the program figured out the corrected settings, it re-created my ISP.net folder stucture perfectly (using a bit of bandwidth and tying-up EM Client for a few meinutes) but I was back in business.
I have no clue for how long since I’ve heard rumours that oAUTH2 will soon be the ONLY way to access gmail… meanwhile my ISP tech support has no idea what I mean by oAuth2.
Let me know if this helps anyone else out…