After the update to v10 the app has become unusable. It freezes at every possible occasion and can only be killed by TaskManager. Examples ?
File->Export : freeze
copy mail to folder : “this might take a while” : in fact it takes forever, freeze
The worst about it that this version is public since nearly one week and nobody has solved these problems, neither the unusability with categories enabled. Also nobody from the team seems to answer any “freezing” posts here. I will change my eMail client now…
It seems upgrade from v9 to v10 is problematic . I m not thinking upgrade to v10 these days.
i would do this if I want to install v10 ; completely full backup emails and settings in v9 and put these backed up files to another folder in computer or another hdd or usb (for safe backup ) and uninstall the v9 completely . after that install v10 and restore the backed up emails and settings
Maybe this way can solve lots of problems
For me, V10 is showing I have 3 new emails, but they haven’t been pulled in. It’s only showing up to yesterdays emails, not todays. Hope there’s a fix really soon. Is there a way to roll back?
Good morning,
I completely agree with the above.
I updated from the latest version 9 to the proposed version 10, and since then I have only encountered problems, including “unread messages” which do not exist… And other problems…
I tried the “repair” but it doesn’t complete, and gives an error message regarding the “MailClient.cab” file.
This version 10 is a real disaster for our Company, and I cannot go back to version 9.
It’s completely irresponsible to put online a version that is not usable and causes malfunctions…
The Developers must be having a bad day.
I guess the feature enriching is a way to keep people buying.
Honestly I wouldnt mind a small yearly fee just to use it.
But I dont want eMclient to turn into outlook version 999 full of crud I didnt need and over-complicated. Its getting there
Hi, if you can replicate the freeze, please use the option to Profile the program (menu>Help>Profile for 10 seconds) and then replicate the issue within those 10 seconds.
The logs can then be found via menu>Help>Open logs directory.
Send those logs to me at [email protected] and I’ll get them analyzed so we can see what causes the freeze and find a solution.
Thank you for your cooperation.
Another option is that both Menu>Export and Copy to Folder would open another window to continue the action - does the window appear? Is this window perhaps off screen/on another screen? The program would wait for the action to be finished in those new windows (Export selection for the Menu>Export option or Folder selection for Move) and therefor might be inactive until that is finished.
You can try using Switch task (Alt Tab) to move to that window or changing your display resolution to force all windows to come back to the default screen when this happens and see if that helps.
I also had massive problems.
After downloading the installation file and going into the repair menu, it terminated with an error, but now the program seems to work!
However, I downloaded the “emclient-v10.0.3266.msi” file 3 times from your website.
Yesterday evening I updated my version 9 to version 10 using: “Menu” and “Check for updates” of the eM Client software.
I have a PRO License, with lifetime updates.
As soon as version 10 was installed, messaging became impractical with a mixture of messages and accounts.
What can I do? I would like to revert to version 9.
I am also noticing that a draft that gets saved isn’t removed once the email is sent. I have a draft still in my folder, and it is also blank although the email was written and sent. I can’t delete it either. Opening and closing the program isn’t removing it. If I go to my gmail email it doesn’t show a draft so this issue is just with EM Client. I am wondering if I should remove the auto save draft feature now.
Good morning,
I’m still struggling with this version 10, I realize that I’m not the only one to encounter problems.
When I try the command: “C:\Program Files (x86)\eM Client\MailClient.exe /dbrepair”
the line “checking corrupted data” quickly checks green.
But the line “Checking data consistency” regularly gives the results: 8386 Errors resolved.
Whereas with version 9, there were no errors!!!???
So what is going on??? With this version 10???
This new version is not ready for primetime. Too many problems with too many addons other than just a good email program. Users want too many things for it to do. I don’t need it to turn on my TV or cook my food or get my Gmail or other email programs. If you want gmail, log into Gmail. I just want a very good program to get and send mail. Thanks.
This new version is not ready for primetime. Too many problems with too many addons other than just a good email program
I have and my friends have personally been testing eM Client V10 for months on PC & Mac prior to the official latest release V10.0.3266 and it’s definitely in my option ready for primetime.
Can you explain exactly what issues you are having with the latest release.
