Turn off Tasks sync in Exchange account sync

Is there a way I can select what I want to sync in my Exchange account settings? I do not want to sync my Tasks, I only want to sync Mail, Calendar, and Contacts, although I would like the option to turn off each one individually. Is this possible, or is it slated for a future upgrade?

I find that my Tasks currently do not sync correctly with the Exchange module. If I select ‘snooze’ or dismiss’ in eMClient, the update does not make it back to my Exchange Server, so I am constantly annoyed with Task reminder popups.

The ability to individually select Mail, Calendar, Contacts, and Tasks for syncing would be a substantial improvement.

Thank you in advance for any suggestions.

Hi,
unfortunately this is not currently possible with the exchange account, although it might be improved in future releases.
For your task synchronization issue, try to right click your tasks folder and select Properties > Repair and click on the Repair button, it might help.

What version of eM Client are you currently using?

Thank you,
Paul.

Thank you for the reply. I currently am using version 6.0.20154.0.

Hopefully the option to select what to sync will come in a future release.

I will try the repair and see if that helps. I didn’t have trouble at first, then my eMClient started crashing a couple days ago with my Exchange account enabled. Once I disabled by Exchange account, eMClient stopped crashing.

Hi, if your application is crashing, can you copy the error you’re receiving?
There should be a window with a button “Show error” when the application crashes.

Thank you,
Paul.

I will paste in the error once I see it again. It always has to do with the ‘exchange’ component, which is what led me to disable that account.

Thanks again for all the help.

Error just popped up after I reenabled the Exchange account:

eM Client (6.0.20154.0)Windows: Microsoft Windows NT 6.2.9200.0, Framework: 2.0.50727.8000
The following error has occurred:
System.OutOfMemoryException: Exception of type ‘System.OutOfMemoryException’ was thrown.
   at System.Convert.FromBase64String(String s)
   at Microsoft.Exchange.WebServices.Data.MimeContent.ReadTextValueFromXml(EwsServiceXmlReader reader)
   at Microsoft.Exchange.WebServices.Data.ComplexProperty.InternalLoadFromXml(EwsServiceXmlReader reader, XmlNamespace xmlNamespace, String xmlElementName, Func2 readAction)    at Microsoft.Exchange.WebServices.Data.ComplexProperty.LoadFromXml(EwsServiceXmlReader reader, XmlNamespace xmlNamespace, String xmlElementName)    at Microsoft.Exchange.WebServices.Data.ComplexProperty.LoadFromXml(EwsServiceXmlReader reader, String xmlElementName)    at Microsoft.Exchange.WebServices.Data.ComplexPropertyDefinitionBase.InternalLoadFromXml(EwsServiceXmlReader reader, PropertyBag propertyBag)    at Microsoft.Exchange.WebServices.Data.ComplexPropertyDefinitionBase.LoadPropertyValueFromXml(EwsServiceXmlReader reader, PropertyBag propertyBag)    at Microsoft.Exchange.WebServices.Data.PropertyBag.LoadFromXml(EwsServiceXmlReader reader, Boolean clear, PropertySet requestedPropertySet, Boolean onlySummaryPropertiesRequested)    at Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader.ReadServiceObjectsCollectionFromXml[TServiceObject](XmlNamespace collectionXmlNamespace, String collectionXmlElementName, GetObjectInstanceDelegate1 getObjectInstanceDelegate, Boolean clearPropertyBag, PropertySet requestedPropertySet, Boolean summaryPropertiesOnly)
   at Microsoft.Exchange.WebServices.Data.GetItemResponse.ReadElementsFromXml(EwsServiceXmlReader reader)
   at Microsoft.Exchange.WebServices.Data.ServiceResponse.LoadFromXml(EwsServiceXmlReader reader, String xmlElementName)
   at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest1.ParseResponse(EwsServiceXmlReader reader)    at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ReadResponse(EwsServiceXmlReader ewsXmlReader)    at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.ReadResponseXml(Stream responseStream)    at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.ReadResponse(IEwsHttpWebResponse response)    at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.InternalExecute()    at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest1.Execute()
   at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalLoadPropertiesForItems(IEnumerable1 items, PropertySet propertySet, ServiceErrorHandling errorHandling)    at Microsoft.Exchange.WebServices.Data.ExchangeService.LoadPropertiesForItems(IEnumerable1 items, PropertySet propertySet)
   at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.<changestoitems>d__4.MoveNext()<br> at System.Linq.Enumerable.<selectmanyyield>d__313.MoveNext()
at System.Linq.Enumerable.d__232.MoveNext()<br> at MailClient.Protocols.Common.ItemSynchronizeContext2.StoreItems(SynchronizationType synchronizationType, IEnumerable1 newItems)<br> at MailClient.Protocols.Common.MailItemSynchronizeContext.StoreItems(SynchronizationType synchronizationType, IEnumerable1 newItems)
at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem)<br> at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken)<br> at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass30.<>c DisplayClass35.b 2c(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)


" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.20154.0

false

Microsoft Windows NT 6.2.9200.0
2.0.50727.8000


System.OutOfMemoryException
Exception of type ‘System.OutOfMemoryException’ was thrown.
mscorlib




mscorlib.dll
100665653
mscorlib
System.Convert
FromBase64String


mscorlib
System.String
s



ffffffff
0




Microsoft.Exchange.WebServices.dll
100666274
Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.MimeContent
ReadTextValueFromXml


Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader
reader



0
17




Microsoft.Exchange.WebServices.dll
100664676
Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.ComplexProperty
InternalLoadFromXml


Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader
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Microsoft.Exchange.WebServices.Data.XmlNamespace
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<type>Microsoft.Exchange.WebServices.Data.XmlNamespace</type><br> <name>xmlNamespace</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>xmlElementName</name><br> </parameter><br> </parameters><br> </method><br> <offset>11</offset><br> <nativeoffset>40</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100664677</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.ComplexProperty</type><br> <name>LoadFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>xmlElementName</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>11</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100669071</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.ComplexPropertyDefinitionBase</type><br> <name>InternalLoadFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.PropertyBag</type><br> <name>propertyBag</name><br> </parameter><br> </parameters><br> </method><br> <offset>43</offset><br> <nativeoffset>8d</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100669075</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.ComplexPropertyDefinitionBase</type><br> <name>LoadPropertyValueFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.PropertyBag</type><br> <name>propertyBag</name><br> </parameter><br> </parameters><br> </method><br> <offset>1d</offset><br> <nativeoffset>40</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100665548</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.PropertyBag</type><br> <name>LoadFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Boolean</type><br> <name>clear</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.PropertySet</type><br> <name>requestedPropertySet</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Boolean</type><br> <name>onlySummaryPropertiesRequested</name><br> </parameter><br> </parameters><br> </method><br> <offset>48</offset><br> <nativeoffset>ce</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100664699</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>ReadServiceObjectsCollectionFromXml</name><br> <genericarguments><br> <argument><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type></type><br> </argument><br> </genericarguments><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.XmlNamespace</type><br> <name>collectionXmlNamespace</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>collectionXmlElementName</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type></type><br> <name>getObjectInstanceDelegate</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Boolean</type><br> <name>clearPropertyBag</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.PropertySet</type><br> <name>requestedPropertySet</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Boolean</type><br> <name>summaryPropertiesOnly</name><br> </parameter><br> </parameters><br> </method><br> <offset>9a</offset><br> <nativeoffset>112</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100667747</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.GetItemResponse</type><br> <name>ReadElementsFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> </parameters><br> </method><br> <offset>19</offset><br> <nativeoffset>48</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100664220</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.ServiceResponse</type><br> <name>LoadFromXml</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader</type><br> <name>reader</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>xmlElementName</name><br> </parameter><br> </parameters><br> </method><br> <offset>91</offset><br> <nativeoffset>e0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>Microsoft.Exchange.WebServices.dll</modulename><br> <metadatatoken>100667237</metadatatoken><br> <assembly>Microsoft.Exchange.WebServices</assembly><br> <type>Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest1
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Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader
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Microsoft.Exchange.WebServices.dll
100669106
Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.ServiceRequestBase
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Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.EwsServiceXmlReader
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33
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Microsoft.Exchange.WebServices.dll
100667939
Microsoft.Exchange.WebServices
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Microsoft.Exchange.WebServices.dll
100667937
Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase
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Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.IEwsHttpWebResponse
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Microsoft.Exchange.WebServices.dll
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Microsoft.Exchange.WebServices
Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase
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Microsoft.Exchange.WebServices.dll
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Microsoft.Exchange.WebServices
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Microsoft.Exchange.WebServices.dll
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MailClient.exe
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MailClient.exe
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MailClient.Protocols.Common.ItemSynchronizeContext2</type><br> <name>Synchronize</name><br> <genericarguments><br> <argument><br> <assembly>MailClient</assembly><br> <type></type><br> </argument><br> </genericarguments><br> <parameters><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Common.SynchronizationType</type><br> <name>synchronizationType</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type></type><br> <name>items</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type></type><br> <name>getUniqueId</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type></type><br> <name>hasChanged</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type></type><br> <name>isDeleted</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type></type><br> <name>convertItems</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type></type><br> <name>updateItem</name><br> </parameter><br> </parameters><br> </method><br> <offset>373</offset><br> <nativeoffset>c55</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100667617</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.ExchangeItemSynchronizer2
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58
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100668078
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49






MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.20154.0
eM Client
eM Client
6.0.20154.0
False
False
False
False
False
Language Neutral&

Hi, can you please try updating your application to this version (http://www.emclient.com/dist/v6.0.20224/setup.msi) let me know if that helped.

Also when you update the application right click your Tasks folder and select Properties > Repair and click on the Repair button.

Thank you,
Paul.

Thank you for the reply. I have now upgraded my Client to 6.0.20224.0, enabled my Exchange account, and run a repair on my Tasks folder.

I will keep an eye on it and see if the error comes back, or not.

Thank you again for your quick assistance.

FYI,

It has been over 30 minutes with my Exchange Account re-enabled on version 6.0.20224.0 and it has not crashed out. That is very promising, considering it was crashing out after about 5-10 minutes before.

I will continue to keep you posted.

5 hours later and I still have not crashed on the new version. :slight_smile:

As an update, my emclient started crashing again. It is not as frequent; only about every 2-3 days now. I think it is related to my Exchange Account since disabling the Exchange Account keeps my client stable.

Unfortunately, it never crashes while I am at the computer so I cannot see the error log. I tried looking at the emclient log files, but they don’t seem to have much information, so I am not clear on what is actually happening when emclient shuts down. I just know emclient shut down incorrectly because each time I reopen the client, it does the database check, stating it was shut down incorrectly.

Is there another place I should be looking for logs so I can post them in here for you to look at?

Thank you in advance for your assistance.

Hi, unfortunately the crash error we’d like to (need to) see is only shown after the application crashes, it’s not logged in any other logs.
If you’ll be able to see the error/crash, send me the error so we can find a solution hopefully.

Thank you,
Paul.

Ok, if eMClient crashes while I am at the computer, I will post the error.

Thank you for the reply.

Great, thank you, keep me posted.

Paul.

The crash happened while I was at my computer and here is the error log. Hope this helps.

eM Client (6.0.20224.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.Reflection.TargetInvocationException: Exception thrown during SafeInvoke: Exception has been thrown by the target of an invocation. —> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. —> System.OutOfMemoryException: Out of memory.
   at System.Drawing.Bitmap.GetHbitmap(Color background)
   at MailClient.UI.Forms.LayeredForm.UpdateWindow(Bitmap image, Byte opacity, Int32 width, Int32 height, Point pos)
   at MailClient.UI.Forms.LayeredBaseForm.updateLayeredBackground(Boolean refreshBitmap)
   at MailClient.UI.Forms.NotificationForms.FormGenericNotification.OnShown(EventArgs e)
   at MailClient.UI.Forms.NotificationForms.FormGenericNotification.Show(IWin32Window owner)
   at MailClient.UI.Forms.NotificationForms.FormGenericNotification.Show()
   at MailClient.UI.Notifications.Notifier.processNotificationFormShowing(INotificationHandler notHandler, Object notification)
   at MailClient.UI.Notifications.Notifier.processNotification(Notification notification)
   at MailClient.UI.Notifications.Notifier.<>c__DisplayClass2.b__0()
— End of inner exception stack trace —
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.UnsafeInvoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at MailClient.UI.Marshaling.<>c__DisplayClass7.b__4()
— End of inner exception stack trace —
at MailClient.UI.Marshaling.SafeInvoke(Control control, Delegate method, Object[] parameters)
at MailClient.UI.Notifications.Notifier.checkQueue()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()


" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.20224.0

false

Microsoft Windows NT 6.2.9200.0
4.0.30319.34014


System.Reflection.TargetInvocationException
Exception thrown during SafeInvoke: Exception has been thrown by the target of an invocation.
MailClient




MailClient.exe
100680946
MailClient
MailClient.UI.Marshaling
SafeInvoke


System.Windows.Forms
System.Windows.Forms.Control
control


mscorlib
System.Delegate
method


mscorlib
System.Object[]
parameters



8d
103




MailClient.exe
100682404
MailClient
MailClient.UI.Notifications.Notifier
checkQueue


75
14c




mscorlib.dll
100669370
mscorlib
System.Threading.ThreadHelper
ThreadStart_Context


mscorlib
System.Object
state



14
6e




mscorlib.dll
100668987
mscorlib
System.Threading.ExecutionContext
RunInternal


mscorlib
System.Threading.ExecutionContext
executionContext


mscorlib
System.Threading.ContextCallback
callback


mscorlib
System.Object
state


mscorlib
System.Boolean
preserveSyncCtx



70
a6




mscorlib.dll
100668986
mscorlib
System.Threading.ExecutionContext
Run


mscorlib
System.Threading.ExecutionContext
executionContext


mscorlib
System.Threading.ContextCallback
callback


mscorlib
System.Object
state


mscorlib
System.Boolean
preserveSyncCtx



0
15




mscorlib.dll
100668985
mscorlib
System.Threading.ExecutionContext
Run


mscorlib
System.Threading.ExecutionContext
executionContext


mscorlib
System.Threading.ContextCallback
callback


mscorlib
System.Object
state



2b
40




mscorlib.dll
100669368
mscorlib
System.Threading.ThreadHelper
ThreadStart


8
43





System.Reflection.TargetInvocationException
Exception has been thrown by the target of an invocation.
mscorlib




mscorlib.dll
100667926
mscorlib
System.RuntimeMethodHandle
InvokeMethod


mscorlib
System.Object
target


mscorlib
System.Object[]
arguments


mscorlib
System.Signature
sig


mscorlib
System.Boolean
constructor



ffffffff
0




mscorlib.dll
100674510
mscorlib
System.Reflection.RuntimeMethodInfo
UnsafeInvokeInternal


mscorlib
System.Object
obj


mscorlib
System.Object[]
parameters


mscorlib
System.Object[]
arguments



8
c0




mscorlib.dll
100674488
mscorlib
System.Reflection.RuntimeMethodInfo
UnsafeInvoke


mscorlib
System.Object
obj


mscorlib
System.Reflection.BindingFlags
invokeAttr


mscorlib
System.Reflection.Binder
binder


mscorlib
System.Object[]
parameters


mscorlib
System.Globalization.CultureInfo
culture



15
66




mscorlib.dll
100663500
mscorlib
System.Delegate
DynamicInvokeImpl


mscorlib
System.Object[]
args



24
68




MailClient.exe
100699137
MailClient
MailClient.UI.Marshaling+<>c DisplayClass7
<SafeInvoke>b
4


19
50





System.OutOfMemoryException
Out of memory.
System.Drawing




System.Drawing.dll
100663418
System.Drawing
System.Drawing.Bitmap
GetHbitmap


System.Drawing
System.Drawing.Color
background



0
113d1c




MailClient.exe
100674894
MailClient
MailClient.UI.Forms.LayeredForm
UpdateWindow


System.Drawing
System.Drawing.Bitmap
image


mscorlib
System.Byte
opacity


mscorlib
System.Int32
width


mscorlib
System.Int32
height


System.Drawing
System.Drawing.Point
pos



c
57




MailClient.exe
100671795
MailClient
MailClient.UI.Forms.LayeredBaseForm
updateLayeredBackground


mscorlib
System.Boolean
refreshBitmap



8e
100




MailClient.exe
100671863
MailClient
MailClient.UI.Forms.NotificationForms.FormGenericNotification
OnShown


mscorlib
System.EventArgs
e



7f
ce




MailClient.exe
100671862
MailClient
MailClient.UI.Forms.NotificationForms.FormGenericNotification
Show


System.Windows.Forms
System.Windows.Forms.IWin32Window
owner



a5
ed




MailClient.exe
100671861
MailClient
MailClient.UI.Forms.NotificationForms.FormGenericNotification
Show


0
6




MailClient.exe
100682407
MailClient
MailClient.UI.Notifications.Notifier
processNotificationFormShowing


MailClient
MailClient.UI.Notifications.INotificationHandler
notHandler


mscorlib
System.Object
notification



ce
17b




MailClient.exe
100682405
MailClient
MailClient.UI.Notifications.Notifier
processNotification


MailClient
MailClient.UI.Notifications.Notification
notification



20a
3e8




MailClient.exe
100699302
MailClient
MailClient.UI.Notifications.Notifier+<>c DisplayClass2
<checkQueue>b
0


0
c



at System.Drawing.Bitmap.GetHbitmap(Color background)
at MailClient.UI.Forms.LayeredForm.UpdateWindow(Bitmap image, Byte opacity, Int32 width, Int32 height, Point pos)
at MailClient.UI.Forms.LayeredBaseForm.updateLayeredBackground(Boolean refreshBitmap)
at MailClient.UI.Forms.NotificationForms.FormGenericNotification.OnShown(EventArgs e)
at MailClient.UI.Forms.NotificationForms.FormGenericNotification.Show(IWin32Window owner)
at MailClient.UI.Forms.NotificationForms.FormGenericNotification.Show()
at MailClient.UI.Notifications.Notifier.processNotificationFormShowing(INotificationHandler notHandler, Object notification)
at MailClient.UI.Notifications.Notifier.processNotification(Notification notification)








MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.20224.0
eM Client
eM Client
6.0.20224.0
False
False
False
False
False
Language Neutral


ntdll.dll
C:\WINDOWS\SYSTEM32\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.3.9600.17031 (winblue_gdr.140221-1952)
NT Layer DLL
Microsoft® Windows® Operating System
&nbs

Hi again, this error/crash is actually being caused by something else in the system, if it happens again while you’re on the computer, can you please download this tool (http://www.emclient.com/tools/emdump.exe) and run it when the error occurs?

Thank you,
Paul.

Sure. So, just run the emdump.exe as soon as I see that eMClient has crashed?

EDIT: My client crashed, so I ran the emdump.exe like you asked. It generated a 180MB. Here is a link to download it.

http://www.dkpeppard.net/files/eMClientDump05-27-2014.dmp.zip

Let me know what else you need.

Just following up to see if you were able to download the file from the link I provided?

Hi again, we’ve downloaded the dump, but it’s still being reviewed. Thank you for your patience, I’ll keep you posted once we have a possible solution for the issue.

Thank you,
Paul.

Ok, thanks. BTW, I turned off my Exchange account and my client continues to stay up with no crashes. I really feel the crash is still related to the Exchange account somehow.

Looking forward to seeing what you find. Thank you for the assistance.