EM Client stopped syncing with my Outlook[dot]com yesterday, reporting “authentication aborted” error, but only in logs.
Tried a bunch of stuff like what’s been suggested here but nothing would work - hitting the Finish button pulled up the Outlook[dot]com password prompt but then it would just sit there.
I had to go password-less with Microsoft Authenticator, obtain an “app password” from my Microsoft Account (it’s on the same page where you go password-less), and then set up EM Client manually to use that app password. Just getting an app password didn’t work until I went password-less. I used the configuration settings here: POP, IMAP, and SMTP settings for Outlook.com I have full IMAP.
I too am having this problem. A day later and microsoft still hasn’t fixed it so I thought I would try the workaround suggested, but when I go into settings I find that I am already using imap-mail.outlook.com and smtp-mail.outlook.com. Here’s the imap.
(as a new user on the forum, I am only allowed to post one picture, but I have been using emclient for many years now.)
Not sure how to proceed.
AirMail and Apple Mail Clients also work fine with my Outlook accounts and they both claim to use oAuth. It appears that the oAuth issue is only with EM Client.
I tried Gary’s suggestion but SMTP fails (same experience as that reported by grimley).
**PLEASE NOTE, THIS WAS DRAFTED 3 HRS AGO
**
Gary,
I can’t, because I uninstalled it, when your suggestion worked But, do what I did, and search for a Comparison of Email Clients and their Security Settings, and it tells you which use oAuth ?
And you still haven’t answered what benefits oAuth has ?
So we can judge why it is used by eM Client when your workaround solves the issue ?
And it’s a good job I’m not a Conspiracy Theorist when it tells me I have to wait 3 hours to reply !!! Even to your Personal Message to me ?
When I Started the Thread !!!
Just for context, This was my attempted Reply to Gary, who asked me for a screenshot of Thunderbird Settings ?
For some reason, I am blocked from replying for 3 Hours after a certain number of replies !
I have the same exact issue here. Em Client was working great for a long time with my outlook.com addresses until yesterday. Now I get the connection failed error with the red triangle.
Note that my other 3 clients Outlook 365, Mail Bird, and Windows Mail still work with outlook.com with no issues. I use the IMAP/SMTP for all clients.
Thunderbird is using IMAP. It does not synchronize your contacts. If you can live without having your contacts synchronized and do not use a web calendar, then you’re in good shape.
eM Client synchronizes your Microsoft Email Account contacts, calendar, and folders. Right now as Gary has said (a dozen times) the problem is on Microsoft’s server, not eM Client.
You mean those which have the ability to use oAuth. Just because they can, doesn’t mean they do. That is always dependent how you setup the account .
If you read above, the current issue is that Microsoft’s oAuth has failed. So an email Client where the account is configured to authenticate with oAuth will fail. But in the same application that can support oAuth, you can setup the account as I commented above, and it will work. That is because it is setup without oAuth.
Does that make sense?
No one has given any proof above that any of these other applications are using oAuth to connect to Outlook.com. In fact they have all done the opposite, giving screenshots that show the application is not using oAuth for authentication of that email account.
Yes, you are already using IMAP but that is not what is causing your problem. You are having a problem because you set up your current Outlook.com using the Automatic setup feature in eM Client. You need to set up a new Outlook.com account in eM Client manually by clicking on Mail / Other and follow directions in post #15 and #86. If you are using eM client free and you already have two accounts, delete your existing Outlook account in eM Client and then add the new one manually.
According to the information, I got to level 1 over 7 hours ago “earned Basic” after doing what you suggested in the feedback post I made. I am still getting this 3 hour limit despite you saying that retrictions would be lifted after reaching level 1. Got a message while posting this that I still need to wait 5 minutes before posting. The clock is also slow, after waiting 5 minutes and 20 seconds, it still said I had another 2 minutes to wait.
Not getting a really good vibe here. if you can’t make a basic forum work properly, what chance does a much more sophistcated email program stand of working properly?
Gary ?
Please don’t get the wrong idea ?
I am not somebody with an Anti-eM Client agenda ?
Actually, the exact opposite, being a long time user, without problems ?
Hence, why I only joined this Forum Yesterday ?
But, I urge you and your Management Team at eM Client, to consider ?
Is it at all likely, that Microsoft make it easier for you to provide an alternative to their own Email Client ?
As a Free user, I’m sure many will say “No Loss” ?
But others with Paid Accounts will leave
You have identified a way to resolve the issue, and perhaps, in the future, Microsoft will fix the issue ?
I get what you say about oAuth being more secure ?
But your customers are going to choose email Client Programs that work with Outlook and similar.
I started having the same problem yesterday. I had two Outlook.com accounts with a lot of folders and rules set up. But clicking on that red arrow to connect never worked, so I bit the bullet and uninstalled eM Client using Revo-uninstaller and nuked everything including backups.
I reinstalled eM Client and added back my Outlook.com accounts. Slowly all of my folders came back and emails are now downlading with not problems.
One thing you can do to make sure you don’t lose emails you need to keep (although I didn’t lose any) is to backup all emails using a free copy of MailStore Home.
I hope this helps someone.
But, do what I did, and search for a Comparison of Email Clients and their Security Settings, and it tells you which use oAuth ?
