I successfully installed and started eM Client on my old Win 7 Pro 64-bit PC. I do not know when I can switch to Win 10, so: is Win 7 still officially supported?
Thank you.
You may have issues connecting to your email provider because a security protocol used in the connection, TLS 1.2, is not enabled in Windows 7.
You can enable TLS 1.2 and restart Windows, and it should be fine. This page may offer some assistance.
Hello Gary,
the help page (your link) refers to regedit / ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols’. When I go there, I find SSL 2.0, TLS 1.1 and TLS 1.2 listed, incl. ‘Client’ data. So I guess everything should work, and I will continue testing.
Thanks very much for your help.
… and it works fine!
Except new mail notification icon in systray. There have been some discussions about this in the past, and I have read them. But nothing worked (at least not on Win 7 and eM Client 10.0.3530 (f0b89b7)). In Settings / Notifications, I have set ‘Incoming mail’ to use popup, notification icon and sound, in both Default and my account. Popup and sound work, icon does not come up. Also Win taskbar settings show no mail icon that could be switched on/off. Did I miss a setting, or is this a known problem?
Thank you.
New mail notification icon in systray. There have been some discussions about this in the past, and I have read them. But nothing worked (at least not on Win 7 and eM Client 10.0.3530.
I do not know when I can switch to Win 10.
I would suggest to update to Windows 10 now and not delay, as “Windows 7 is no longer secure or supported anymore at Microsoft” so is risky using Windows 7 anymore. Windows 10 is still secure and supported till October 2025.
This mail notification issue you are having could be to do with eg: the latest eM Client is not designed for Windows 7 and the old OS may not have the support needed for the tray icon.
So best option is to upgrade to Windows 10 or Windows 11 If your hardware supports that and then see the following thread on how to enable mail notifications in the test for Win 10 & 11.
Thanks for your answer. As for now, I have just set the info window in the lower right corner to stay open until I close it…