In Android isn’t work too. I can’t find how to do work.
To enable Push Notifications on the Android device, using the latest V10.0.3617, go to “Menu / Settings”. Then “Open your mail account” and press “Notifications” under Preferences near the top and you will see the slide to enable Push Notifications as in the below Gmail account 1st and 2nd screenshots example.
Apart from enabling push notifications in the mobile droid app, go into your droid “OS Settings / Notifications / app Notifications / eM Client app” section, and you will see options for notifications via the “Lock screen, Badge & Banner” etc as in the below 3rd screenshot example.
Thank you.
It’s exactly I have it and it doesn’t work. I need to open the app and check manually the mails: when I open the app them it downloads the mails, but it doesn’t work in the background and it doesn’t have push.
I’m using a Gmail account.
It’s exactly I have it and it doesn’t work. I need to open the app and check manually the mails
Ok If you have eM Client for Android setup the same as in my examples and is not getting Push Notifications, then you either have some account problem within the app and might need to try removing and readding your mail account.
Or you might need to try uninstalling and reinstalling the mobile app via the Playstore.
Or you might have some Optionally installed Droid Firewall, Security program or Optionally installed Antivirus program or VPN installed interfering.
Lastly when you do get eM Client mobile Push Notifications working on your droid device, if the app is closed or the app is open running in the background, when the new mail notification appears, “when you then press the notification” the mobile app will then automatically open and then download the new message as designed as described in the eM Client Blog link I posted further up the thread. Works fine for me.
eM Client Droid app below showing the new push mail notification and the new mail badge notification using the latest mobile app
V10.0.3617 and Droid OS14 mobile.
It’s not working here either.
Messages do come in, and a notification is shown, but for example, no badges are displayed.
This is because eM Client only synchronizes when the app is opened. It simply doesn’t work that the email is already visible when you open the app.
The loading only starts then.
Messages do come in, and a notification is shown, but for example, no badges are displayed.
Badge Notifications on iOS is a known issue atm even with the previous iOS version. That will hopefully be fixed in the next update. Keep watching the App store.
Its been months since an update was released for the mobile app. Usually this long of an update means the developers have stopped developing the app. Way too many bugs, issues and missing features not to be releasing updates weekly or bi-weekly. I really wish I had not purchased the desktop version.
I deleted em Client on my mobile device last week. The program has really nice features, but there are too many bugs and the development speed is so sloooooooow, but waiting several seconds each time until the emails are downloaded is simply annoying…even though the push notification has already arrived.
What bothers me is this:
I receive a push notification that I have received an e-mail. Then I open eM Client and it starts downloading emails for a long time. By long I mean many seconds. I have no idea what eM Client is doing there…but these constant long downloads are annoying without end.
I take a look at Spark: It feels like the email is already there when I open the app or the download is so fast that I hardly notice it. The same goes for Canary, for example. There the emails are also loaded when I open the app, but then they are all there after 1-2 seconds.
I receive a push notification that I have received an e-mail. Then I open eM Client and it starts downloading emails for a long time. By long I mean many seconds. I have no idea what eM Client is doing there…but these constant long downloads are annoying without end.
That’s currently how the app works by design as per the following eM Client blog page. That may change in the future, but that’s how it works atm. Suggest to have a read via the following link.
( Push Notifications and other mobile updates)
Quote extract from the above blog page
“After clicking the notification the eM Client app will open on this new message and download the content of the message inside the app for you to view”
The problem is that the download takes a long time. That’s at least 5 seconds every time I start eM Client and there are maybe 5 mails (without attachment or similar)…and as written: Other mail programs are much much faster here.
Furthermore, I have specified for a mailbox that it should download it completely. Every time I start eM Client, the download starts all over again And I have already kept the Iphone / Ipad “awake” several times so that the download can be completed. But the synchronization always starts again from the beginning.
We are quite close to a major update of the mobile app, that targets a lot of issues including sync speed and background sync, so please give us a bit more time and it should be much better with the upcoming version.
Its been 2+ months since the last ‘update’ - how close is ‘quite close’?
there are multiple threads where people have complained about the synch issue only for them to be made to feel like its their fault or that there is no problem. You dont really bring us users along for the ride. No updates, no comms and just continually led to believe that this stuff is a figment of our imagination.
The Mobile App on IOS is just so bad that I had to make a post. It has been getting worse for months now and at present opening the App it takes ages to refresh anything. When it eventually stops spinning after a refresh, I may or may not have email I’m expecting, but even with a new email that has arrived, opening it shows no content!
Then the refresh cycle starts again and again to try and get the email content (even just text, yet alone images).
It’s so bad now that I am starting not to bother with it and sticking with the desktop, as I can boot the PC, load the Desktop version and get everything before the mobile version even displays any new mail.
I am on IOS 18 and have over 220 Gb of storage remaining, so not sure what the issues are, but they do need addressing badly.
It’s bad enough that there is no calendar functionality, which again means I have to use the Desktop all the time, so not much good when you’re away.
It’s getting to the stage now where I regretfully and reluctantly may have to go back to another mail client. This had so much potential, but seems to be stuck in the mud and is painfully slow to use.
I can’t understand what you’re saying. I have no problems with the iOS app. The last version was released 3 months ago. If the app has been getting worse and worse for you since then, you shouldn’t blame the app straight away. The problem is often caused by the iPhone user.
The Mobile App on IOS is just so bad that I had to make a post. It has been getting worse for months now and at present opening the App it takes ages to refresh anything. When it eventually stops spinning after a refresh, I may or may not have email I’m expecting, but even with a new email that has arrived, opening it shows no content!
Could be your eM Client mobile app accounts haven’t fully cached or synced properly causing the constant spinning and not showing emails etc.
So if you have an eg: IMAP account, you can speed up the email synching in the mobile app, by going to the “Menu / Settings” . Then “Open your mail account” and scroll down to “Services”.
Then open IMAP, and you will find “Sync Options” where you can enable to “Download messages for offline use etc” and “Customise Download options” which has options to download Message list only, or Full Messages without attachments, or Full messages with attachments. See example screenshots below
So try those various options if you haven’t already and see if that fixes those issues.
Now if trying the below makes no difference, then suggest to try removing and readding your accounts (if you haven’t already) either via either the “QR Export menu option” via eM Client for desktop if you use that, or by manually adding them.
If removing and readding your accounts makes no difference, then suggest to try uninstalling the app and reinstalling the app and see if that fixes it.
Gmail Mobile app IMAP account Sync Options example
Ok, so thanks for the reply and info, I’ve never noticed these settings before, so have now enabled the full messages with attachments on all accounts. I’ll see how this affects performance over the next few days. I should be able to tell almost straight away though. I rarely tamper with default settings, but didn’t expect these options to be turned off by default!
And I have already kept the Iphone / Ipad “awake” several times so that the download can be completed. But the synchronization always starts again from the beginning.
