Lots of problems with Gmail

Mail
41

@lucasfei

I want to know, in eM, synchronizing All Mail folder, does it mean that all emails of Gmail in my computer are duplicates?

If you are using the default IMAP Gmail account in eM Client which “just mirrors your Gmail online account”, you won’t get any duplicates.

If you stop the initially sync after setting up the IMAP account in eM Client, it will just resume where it left off, as eM Client knows which mail headers it has already synced previously so avoids duplicates.

Note:- Having the “All Mail folder showing” in eM Client is also good to have as if you eg: accidently dragged and email into a Gmail Label and forgot where you put it, you can then go to “All Mail” and it will always show in there and “the label where the email is actually located” at the top right.

1 Like
42

Thus my point, eMC’s forced “All Mail” is NOT scalable for large mailboxes because even with google’s paid plans, when eMC gets a bee in its bonnet and tries to resync the world (seems to happen after some connection issues, also after it crashes, you never know when it will try to do a full resync) you run into problems.

I stress, ONLY_eMC has given me these problems, clients that do normal imap syncing do not.

And, by the way, yes, google STORES all your mail in “All Mail” and uses “labels” to identify folders. HOWEVER google also presents those labels as IMAP folders if you set up IMAP access.

I have been using IMAP with google for many years. I had All Mail DISABLED in the IMAP shared folder list. Never had a problem. It was only when eMC FORCED All Mail to be unhidden in the imap folders so it could sync everything that I ran into problems with google and suspected bandwidth limits.

So don’t keep repeating the nonsense about “your provider limits you” - yes it does, and well designed mail clients seem to work just fine. So are you saying “your provider limits you” to hide the poor design of eMC? because that’s how it’s coming off. I’ve seen that repeated to several others that have mentioned similar issues, as if saying it’s Google’s fault for this limitation.

No, it isn’t. It is eMC’s fault for a poorly designed system that is unable to scale for large mailboxes.

It’s very easy, if eMC would treat Google as an imap server and sync subscribed folders like a non-google server, and give the USER the ability to toggle All Mail or not All Mail syncing, then this problem goes away. If someone has a big mailbox, disable All Mail syncing and see if the problems go away.

Give the user the power to make this choice. That’s what I would like to see.

2 Likes
43

@gsy

If you are not happy with eM Client, then suggest to use another email client.

1 Like
44

Sadly, the other clients I’ve tried are worse. I’m still using eMC, paid, including VIP support.

Though, tonight’s 9.2.2258 upgrade seems to have broken things, now it won’t even start.

45

Sadly, eM Client is the desktop email client module integrated into my IceWarp Suite. Also, as I was busy putting the messages migrated to eM Client, into their correct folders, I realized I was missing several thousand of them. I also found the sync between Gmail and eM Client was busy moving the messages that had been misfiled in eM Client into either my Gmail Inbox or Updates. These messages now have multiple labels on them. Some show up when you open the categories, others can only be found by searching for them. My email has no backup. And, my Gmail is more messed up than my eM Client mail now.

It’s pretty clear that eM Client and IceWarp was made to work well with Microsoft 365, not Google Workspace.

46

@Sync_w_Ship

Its pretty clear that eM Client and IceWarp was made to work well with Microsoft 365, not Google Workspace

I realized I was missing several thousand of them. I also found the sync between Gmail and eM Client was busy moving the messages that had been misfiled in eM Client into either my Gmail Inbox or Updates

Sounds like eM Client has just either not fully finished synching from your online account yet, or it’s got out of synch with your online account.

eM Client works perfectly with Google Workspace. I and my personal and business friends use that everyday for years now with “very large mailbox sizes” and “100s of Gmail labels and sub labels”.

If your online Gmail labels and messages “are not showing the same in eM Client”, then either eM Client hasn’t quite finished synching your online account yet, or the local eM Client database may have got out of sync for unknown reasons.

So “if you have only just recently added the Gmail workspace account” and you have a eg: very large Gmail mailbox, it could take time to complete and maybe just hasn’t finished yet. My own Gmail workspace account took approx 2 days due to the size of it. You can see if it’s still synching by clicking the dropdown arrow on the right of Refresh top left and clicking Show Operations.

Id recommend to click “All Mail” under your Gmail account in eM Client and manually click Refresh, and then click Show Operations to check if it still is synching, as it might be still doing it.

However if it’s 100% completed the syncing and you are missing messages & labels etc, then there is 2 options. You can either try Repairing the Gmail account or Remove and readd the account.

To repair the Gmail account, right click on the “All Mail folder” and click “Properties” at the bottom. Then click the “Repair” tab at the top and finally click Repair. The repair clears the local cache completely and then starts synching again.

Now if the repair still doesn’t show all your Gmail Workspace messages and labels" once repaired and fully synced again", then remove and readd your Gmail account via “Menu / Accounts”.

Lastly eM Client did alot of Google updates in the last year for V9.2 and the new V10 Beta, so check to that you have the latest releases for whatever version of eM Client you are using incase you have an outdated version. You can see and d/l all the various versions from the release history page.

47

You tried Thunderbird?

48

Woah. Am I to understand that eM Client has a webmail database that syncs with Google Mail? And, eM Client desktop does not? That could explain a lot.
I installed eM Client several months ago on a trial basis and loved it. But, it does not come integrated with an on-line document management system like Google Docs. We plan to cut the cord to Google Workspace. So, I loaded IceWarp which comes with eM Client, and their Web Client with email and document management included. I uninstalled my original copy of eM Client. I then set my IceWarp version of eM Client to sync with my Gmail account. The sync did not go well. That was over two weeks ago. I did not set my IceWarp Web Client email to sync with anything. Then, only yesterday, I was creating a new email on eM Client, and it asked for permission to access my Google account to fill in a contact address for me. When I agreed, it migrated all my Google Workspace contact, calendar, task, and document data to IceWarp Web Client. I could find not any errors. But, it did not transfer any of my emails from either eM Client or Gmail. IceWarp support had told me that their eM Client and Web Client mail sync independent of Google Workspace.
Could it be that eM Client is still set to sync with the old webmail from my original trial? Gmail never finished syncing with it.

49

@Sync_w_Ship

Am I to understand that eM Client has a webmail database that syncs with Google Mail.

No it has a Local database that syncs mail from your online mail account.

I uninstalled my original copy of eM Client. I then set my IceWarp version of eM Client to sync with my Gmail account. The sync did not go well. That was over two weeks ago.

I loaded IceWarp which comes with eM Client, and their Web Client with email and document management included.

What eM Client version comes with IceWarp ?

As could be the eM Client version supplied with IceWarp is outdated & possibly needs an update.

I was creating a new email on eM Client, and it asked for permission to access my Google account to fill in a contact address for me. When I agreed, it migrated all my Google Workspace contact, calendar, task, and document data to IceWarp Web Client. I could find not any errors. But, it did not transfer any of my emails from either eM Client or Gmail.

We plan to cut the cord to Google Workspace

If you have your emails in Google Workspace “and are planning to cancel your Google Workspace account” and you have now setup an IceWarp mail server, (unless they have some automatic migration mail service), you would normally need to manually transfer the mail by either of the following eM Client methods.

1). Drag / Move your existing Google mail & mail folders temporary to a folder called eg: Old Mail in “Local Folders” at the bottom left of eM Client, and then add in your new IceWarp mail account via the eM Client example link. Then once added, drag / move your Old Google mail and mail folders back up to your new IceWarp mail account.

2). Or just add in your new IceWarp server mail account into eM Client, and then once added drag your existing Google mail & mail folders directly under that. Then once you are confident all your old Google Workspace mail is in your new IceWarp mail account then remove your old Google mail account.

Note: Whichever way you do it, after dragging / moving your old mail & mail folders to your new IceWarp mail account, eM Client will then start synching that mail. You can see when it’s complete via clicking the drop-down box on the right of Refresh & click Show Operations.

Once completed login to your IceWarp webmail client and see if all your email is there. Thats the best way i find to check when moving mail to differant mail servers.

Same goes to normally for eM Client “Contacts and Calendar” if you are cancelling a Google Workspace account, after adding in your new Icewarp account, you would normally have to manually go into each section within eM Client and then drag / move all your exiting Contacts and Calendar events to your new Icewarp equivalents.

IceWarp support had told me that their eM Client and Web Client mail sync independent of Google Workspace.

That’s correct they are are totally separate mail server to Google Workspace.

Could it be that eM Client is still set to sync with the old webmail from my original trial?

Go to “Menu / Accounts” and click on your account on the left and under the General Tab you will see what Account & Email address it it.