Lost a setting in Read Mail

mike3 · October 20, 2014, 4:43pm

When I read mail there used to be a line that said download pictures or always download pictures from this sender (I can’t be absolutely sure what it said now!) but because when I did have that line at the top of the mail, sometimes when I clicked always download pictures from this sender eM Client would crash. I have sent about 5 or 6 reports explaining this so I think I altered a setting to avoid the crashes. Now I would like to get that option back again as it only crashed when I use the always download option. I’m using v6.021.
I think the crashing is a bug as I used to get it on my old laptop (Win 7 HP64) but I’m now using a week old laptop with Win 8.1 and a new instal of eM Client 6.021.
Anyone else had this or any suggestions as to how to get that setting back?
Thanks

Paul_Technical_Suppo · October 21, 2014, 8:30am

Hi Mike, can you please tell me the exact version number of your eM Client, you can find the number in Help > About.
The option you’ve mentioned should be shown for all incoming messages linking to an external content not included in the message, if you go to Tools > Settings > Mail > Privacy, you can setup if the content for these messages will be automatically downloaded (display unsafe content in all messages) or if whitelisted or people from your contacts will be displayed.

If you have the recommended option checked, the message should appear for unknown (not-whitelisted) senders.

Are you able to replicate the crash of the application? Could you please click on the “show error” button once the application crashes and send me the error displayed?

Thank you,
Paul.

mike3 · October 21, 2014, 1:49pm

Hi Paul, thanks for your response. The version I’m using is 6.0.2104.0. I downloaded this and previous builds when notified of an update. I went to Tools > Settings > Mail > Privacy and set the recommended setting. I now need to wait for some mail to arrive!

Now, the reason I must have changed this setting (assuming that your suggestion will fix it), is because every so often I would click on the aways download pictures for this sender’ and eM Client would crash. I’m now wondering if it crashes because I haven’t been using white-listing, I’m not even sure how to use it. Could that be why it crashes? I have sent several fault reports off to eM Client giving details of the crashes (with email address but I’ve never had a response.

Another problem I haven’t mentioned before (again, I have sent 4 or 5 fault reports), I can write an email, sometimes quite a long one and then click send and the program will crash. This means I have to remember what I typed the first time and it is most annoying!

The thing that bothers me is that I was getting all of these faults on my old HP Pavilion with Win 7 HP 64 bit, and I’m now getting exactly the same faults on this new HP Envy running Win 8.1!

I hope all that makes sense. I’m also wondering about using an earlier build to see if that makes things more stable, but I’m not sure how to get an earlier build and which one to use. I don’t want to risk losing all my mail although it is backed up.

These crash reports I keep sending off, do that get looked at?

Many thanks Paul

Mike

Paul_Technical_Suppo · October 21, 2014, 1:55pm

Hi again Mike,
can you please try to update your application to this version: http://www.emclient.com/dist/v6.0.21057/setup.msi
install the update and check if the issue persists, essentially by clicking “always download images for this sender” you’re whitelisting the sender.

All bug reports are being looked at however if you submit the error report using the report window, we usually see a number or a certain volume of users with this issue, and the notes might not be seen.

Next time the issue occurs, can you please click on the “Show error” button in the report window and copy the content of the error and post it here on the forum?

Thank you,
Paul.

mike3 · October 21, 2014, 2:12pm

Hi Paul. Yes I have installed that version now and I’m waiting for mail to arrive. I’m assuming that the ‘missing’ line will only appear if there are pictures/images/logos within the mail?

Similarly, would this build perhaps cure the fault where a crash happens on Send mail? And If I still get any of the crashes I’ve mentioned is it OK to post in this thread (with error reports?

I really appreciate your help here Paul. I love the program and I wouldn’t want to change it!

Regards

Mike

Paul_Technical_Suppo · October 21, 2014, 2:19pm

Hi again Mike, the “missing” line should be included only when an external content needs to be downloaded to the message, if you receive a message with attached pictures the line will not be shown as the images are included in the message itself and are not stored on an external server etc.

If any crash occurs, please display the error, copy it and let us know, we’ll be of course happy to help.

Thank you,
Paul.

mike3 · October 21, 2014, 2:26pm

That’s great Paul. The penny has dropped at last. If the content is external then of course it would have to be downloaded! It is all becoming clear.

I shall append any more fault reports on this thread, should they occur!

Thanks again,

Mike.

Paul_Technical_Suppo · October 21, 2014, 2:30pm

No problem, please let us know if you come across this or any other issue or questions about the application, we’ll be happy to help.

Thank you,
Paul.

mike3 · October 21, 2014, 6:29pm

Hi Paul, back again!

I’v ehad about 6 mails but none of them dislplay pictures, nor do they offer me the option to download them, Then I remembered that I changed from HTML to text to display the mails, but of course I can no longer remember how I made the change. I was getting some mail that showed in very tiny fonts, so small I couldn’t read some of them. That was why I set something to text. Now I’ve looked through settings but cannot find where I changed something!

mike3 · October 22, 2014, 12:05pm

HI Paul, sorry to be a pain! I just typed a one-line mail, clicked Snd and Crash, yet again. It went through the usual ritaul of checking the database etc.
Hope you can sort it please!

eM Client (6.0.21057.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): no such table: attachments.Attachments
at System.Data.SQLite.SQLite3.Prepare(SQLiteConnection at System.Data.SQLite.SQLiteCommand.BuildNextComm at System.Data.SQLite.SQLiteCommand.GetStatement(Int32 at System.Data.SQLite.SQLiteDataReader.NextResult at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand at System.Data.SQLite.SQLiteCommand.ExecuteReader at System.Data.SQLite.SQLiteCommand.ExecuteScalar at MailClient.Storage.Data.SQLite.DbRepository
System.Data.SQLite.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

MailClient.Common.UI.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll
4.0.30319.34014
SQL logic error or missing database
cnn, String strSql, SQLiteStatement previous, UInt32 timeoutMS, String& strRemain)
and()
index)
()
cmd, CommandBehavior behave)
(CommandBehavior behavior)
()
de>1.GetCount(QueryDefinition query)    at MailClient.Storage.Application.Attachment.AttachmentItemCollection2.get_Count()
ItemCollection.AddedItems(IEnumerable1 items)    at MailClient.Storage.Application.ItemCollection2.AddInternal(TItem item, Action1 storeCallback)    at MailClient.Storage.Application.Contact.ContactItemCollection.Add(ContactItem item)    at MailClient.UI.Forms.formSendMail.UpdateRecipientsHistory()    at MailClient.UI.Forms.formSendMail.Send(Boolean massMail)    at MailClient.UI.Forms.formSendMail.toolStripMainSend\_Click(Object sender, EventArgs e)    at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)    at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)    at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)    at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)    at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)    at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)    at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)    at System.Windows.Forms.Control.WndProc(Message& m)    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)    at System.Windows.Forms.ToolStrip.WndProc(Message& m)    at MailClient.Common.UI.Controls.ToolStripEx.WndProc(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)    at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)    at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)    at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)    at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)    at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)    at System.Windows.Forms.Application.Run(ApplicationContext context)    at MailClient.Program.<main>b__4() at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler)

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.21057.0

false

Microsoft Windows NT 6.2.9200.0
4.0.30319.34014

System.Data.SQLite.SQLiteException
SQL logic error or missing database
no such table: attachments.Attachments
System.Data.SQLite

100663600
System.Data.SQLite
System.Data.SQLite.SQLite3
Prepare

System.Data.SQLite
System.Data.SQLite.SQLiteConnection
cnn

mscorlib
System.String
strSql

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
previous

mscorlib
System.UInt32
timeoutMS

mscorlib
System.String&
strRemain

265
4ac

100663734
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
BuildNextCommand

f6
17f

100663735
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
GetStatement

mscorlib
System.Int32
index

8
12

100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

e4
112

100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

100663761
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteScalar

6
21

100670298
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>GetCount</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Query.QueryDefinition</type> <name>query</name> </parameter> </parameters> </method> <offset>76</offset> <nativeoffset>140</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100684014</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Attachment.AttachmentItemCollection2
get_Count

74
18c

100677368
MailClient
MailClient.Storage.Application.Contact.ContactItemCollection
AddedItems

mscorlib
System.Collections.Generic.IEnumerable1[[MailClient.Storage.Application.Contact.ContactItem, MailClient, Version=6.0.21057.0, Culture=neutral, PublicKeyToken=null]]</type> <name>items</name> </parameter> </parameters> </method> <offset>17</offset> <nativeoffset>6a</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670098</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.ItemCollection2
AddInternal

MailClient

item

mscorlib

storeCallback

ba
220

100677366
MailClient
MailClient.Storage.Application.Contact.ContactItemCollection
Add

MailClient
MailClient.Storage.Application.Contact.ContactItem
item

0
26

100693560
MailClient
MailClient.UI.Forms.formSendMail
UpdateRecipientsHistory

215
583

100693547
MailClient
MailClient.UI.Forms.formSendMail
Send

mscorlib
System.Boolean
massMail

6d5
d68

100693571
MailClient
MailClient.UI.Forms.formSendMail
toolStripMainSend_Click

mscorlib
System.Object
sender

mscorlib
System.EventArgs
e

0
6

100667402
System.Windows.Forms
System.Windows.Forms.ToolStripItem
RaiseEvent

mscorlib
System.Object
key

mscorlib
System.EventArgs
e

0
52

100680540
System.Windows.Forms
System.Windows.Forms.ToolStripButton
OnClick

mscorlib
System.EventArgs
e

17
40

100667386
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleClick

mscorlib
System.EventArgs
e

3b
92

100667395
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleMouseUp

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
e

c7
16f

100667378
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEventInteractive

mscorlib
System.EventArgs
e

System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met

48
88

100667377
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEvent

mscorlib
System.EventArgs
e

System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met

cb
8c48e8

100666965
System.Windows.Forms
System.Windows.Forms.ToolStrip
OnMouseUp

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
mea

6f
b1

100665753
System.Windows.Forms
System.Windows.Forms.Control
WmMouseUp

System.Windows.Forms
System.Windows.Forms.Message&
m

System.Windows.Forms
System.Windows.Forms.MouseButtons
button

mscorlib
System.Int32
clicks

184
273

100665461
System.Windows.Forms
System.Windows.Forms.Control
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

5fe
8e7a11

100665975
System.Windows.Forms
System.Windows.Forms.ScrollableControl
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

3a
29

100666993
System.Windows.Forms
System.Windows.Forms.ToolStrip
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

e7
49

100663395
MailClient.Common.UI
MailClient.Common.UI.Controls.ToolStripEx
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

0
11

100665839
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
OnMessage

System.Windows.Forms
System.Windows.Forms.Message&
m

0
10

100665840
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

8e
38

100665822
System.Windows.Forms
System.Windows.Forms.NativeWindow
DebuggableCallback

mscorlib
System.IntPtr
hWnd

mscorlib
System.Int32
msg

mscorlib
System.IntPtr
wparam

mscorlib
System.IntPtr
lparam

25
5d

100663535
System.Windows.Forms
System.Windows.Forms.UnsafeNativeMethods
DispatchMessageW

System.Windows.Forms
System.Windows.Forms.NativeMethods+MSG&
msg

ffffffff
0

100688501
System.Windows.Forms
System.Windows.Forms.Application+ComponentManager
System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop

mscorlib
System.IntPtr
dwComponentID

mscorlib
System.Int32
reason

mscorlib
System.Int32
pvLoopData

186
24c

&n

Paul_Technical_Suppo · October 23, 2014, 11:15am

Hi Mike, this unfortunately means your database is corrupt, some of your database files must have been corrupt be either improper unitiliazation of the computer or of the application. Have you been using an IMAP account with eM Client, or did your database contain any local data?

To create a new database on your computer, please go to your local folder > App Data (a hidden folder) > Roaming, and rename or delete the eM Client folder. When you do this and reopen the application, you should be able to setup your account again from scratch.

Hope this helps,
Paul.

mike3 · October 23, 2014, 1:53pm

Hi Paul, . I’ve never used IMAP and yes, I do have some local folders where I store importants mails in a tree folder . I have done as you suggested and also restored a backup from this morning so I still have all my mail!

So if the backup was corrupt that might explain the other crashes perhaps.

Is there a setting aomewhere that switches from HTML to text for mail? I’m beginning to think that is why I’m still not getting the ‘downloadexternal images’ showing up.

Thanks Paul.

Paul_Technical_Suppo · October 23, 2014, 2:02pm

Hi again, I’m glad you were able to restore your data.
If you’re using the application so all your emails are read in “plain text” and want to change to HTML view, please go to Tools > Settings > Mail > Read, and uncheck the option “Read all messages in plain text”, this will allow you to view HTML formatted emails again.

Hope this helps,
Paul.

mike3 · October 23, 2014, 2:42pm

Hello Paul
That was what I was looking for! It must be my old age but I sometimes just don’t see what I’m looking at! I made the switch because some HTML mail showed in such tiny fonts that I really couldn’t see some of it. Ideally, I would like to stay with HTML but what can I do with the very small font sizes that I sometimes get?

Many thanks
Mike.

Paul_Technical_Suppo · October 23, 2014, 2:47pm

I’m not completely sure whether we’ve talked about this earlier or not, but HTML messages contain the formatting inside them.
You can not set a setting to enlarge the font, if the message has an HTML formatted font to a certain size, you can only enlarge the whole message by using CTRL + or Control + Scroll (this will adjust the message based on your scrolling, but you have to keep holding the ctrl button, while you do so).\

Glad you’ve found the setting.

Hope this helps,
Paul.

mike3 · October 23, 2014, 3:01pm

That is something else I’ve learnt, Control + scroll. Great stuff.

Now the bad news; I clicked on Always download images from this sender and eM crashed again and went through the corrupt database check again. It did the same with a couple of other mails too.

Shall I send you another error report for these?

Paul_Technical_Suppo · October 23, 2014, 3:07pm

Yes, can you please send me the error from the crash report window displayed?

Thank you,
Paul.

mike3 · October 23, 2014, 3:15pm

I clicked on your last again and got this;

eM Client (6.0.21057.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.34014
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): SQL logic error or missing database
no such table: attachments.Attachments
 at System.Data.SQLite.SQLite3.Prepare(SQLiteConnection cnn, String strSql, SQLiteStatement previous, UInt32 timeoutMS, String& strRemain)
 at System.Data.SQLite.SQLiteCommand.BuildNextCommand()
 at System.Data.SQLite.SQLiteCommand.GetStatement(Int32 index)
 at System.Data.SQLite.SQLiteDataReader.NextResult()
 at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
 at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
 at System.Data.SQLite.SQLiteCommand.ExecuteScalar()
 at MailClient.Storage.Data.SQLite.DbRepository1.GetCount(QueryDefinition query)    at MailClient.Storage.Application.Attachment.AttachmentItemCollection2.get_Count()
 at MailClient.Storage.Application.Contact.ContactItemCollection.AddedItems(IEnumerable1 items)    at MailClient.Storage.Application.ItemCollection2.AddInternal(TItem item, Action1 storeCallback)    at MailClient.Storage.Application.Contact.ContactItemCollection.Add(ContactItem item)    at MailClient.UI.Controls.controlMessageDetail.UnsafeContentFromRecipientClick(Object sender, EventArgs e)    at MailClient.UI.Controls.controlHeader.controlLinkLabelUnsafeContent\_LinkClicked(Object sender, ControlLinkClickedEventArgs e)    at MailClient.UI.Controls.ControlLinkLabel.OnMouseDown(MouseEventArgs e)    at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)    at System.Windows.Forms.Control.WndProc(Message& m)    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)    at System.Windows.Forms.ContainerControl.WndProc(Message& m)    at System.Windows.Forms.UserControl.WndProc(Message& m)    at MailClient.UI.Controls.ControlLinkLabel.WndProc(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)    at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)    at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)    at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)    at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)    at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)    at System.Windows.Forms.Application.Run(ApplicationContext context)    at MailClient.Program.<main>b__4() at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler)

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.21057.0

false

Microsoft Windows NT 6.2.9200.0
4.0.30319.34014

System.Data.SQLite.SQLiteException
SQL logic error or missing database
no such table: attachments.Attachments
System.Data.SQLite

System.Data.SQLite.dll
100663600
System.Data.SQLite
System.Data.SQLite.SQLite3
Prepare

System.Data.SQLite
System.Data.SQLite.SQLiteConnection
cnn

mscorlib
System.String
strSql

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
previous

mscorlib
System.UInt32
timeoutMS

mscorlib
System.String&
strRemain

265
4ac

System.Data.SQLite.dll
100663734
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
BuildNextCommand

f6
17f

System.Data.SQLite.dll
100663735
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
GetStatement

mscorlib
System.Int32
index

8
12

System.Data.SQLite.dll
100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

e4
112

System.Data.SQLite.dll
100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

System.Data.SQLite.dll
100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

System.Data.SQLite.dll
100663761
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteScalar

6
21

MailClient.exe
100670298
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>GetCount</name> <parameters> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.Query.QueryDefinition</type> <name>query</name> </parameter> </parameters> </method> <offset>76</offset> <nativeoffset>140</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100684014</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.Attachment.AttachmentItemCollection2
get_Count

74
18c

MailClient.exe
100677368
MailClient
MailClient.Storage.Application.Contact.ContactItemCollection
AddedItems

mscorlib
System.Collections.Generic.IEnumerable1[[MailClient.Storage.Application.Contact.ContactItem, MailClient, Version=6.0.21057.0, Culture=neutral, PublicKeyToken=null]]</type> <name>items</name> </parameter> </parameters> </method> <offset>17</offset> <nativeoffset>6a</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670098</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.ItemCollection2
AddInternal

MailClient

item

mscorlib

storeCallback

ba
220

MailClient.exe
100677366
MailClient
MailClient.Storage.Application.Contact.ContactItemCollection
Add

MailClient
MailClient.Storage.Application.Contact.ContactItem
item

0
26

MailClient.exe
100691315
MailClient
MailClient.UI.Controls.controlMessageDetail
UnsafeContentFromRecipientClick

mscorlib
System.Object
sender

mscorlib
System.EventArgs
e

4a
ca

MailClient.exe
100691242
MailClient
MailClient.UI.Controls.controlHeader
controlLinkLabelUnsafeContent_LinkClicked

mscorlib
System.Object
sender

MailClient
MailClient.UI.Controls.ControlLinkClickedEventArgs
e

4c
71

MailClient.exe
100671080
MailClient
MailClient.UI.Controls.ControlLinkLabel
OnMouseDown

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
e

65
c5

System.Windows.Forms.dll
100665748
System.Windows.Forms
System.Windows.Forms.Control
WmMouseDown

System.Windows.Forms
System.Windows.Forms.Message&
m

System.Windows.Forms
System.Windows.Forms.MouseButtons
button

mscorlib
System.Int32
clicks

8e
d8

System.Windows.Forms.dll
100665461
System.Windows.Forms
System.Windows.Forms.Control
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

5fe
8e79fa

System.Windows.Forms.dll
100665975
System.Windows.Forms
System.Windows.Forms.ScrollableControl
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

3a
29

System.Windows.Forms.dll
100666075
System.Windows.Forms
System.Windows.Forms.ContainerControl
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

13
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System.Windows.Forms.dll
100682734
System.Windows.Forms
System.Windows.Forms.UserControl
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

13
f

MailClient.exe
100671070
MailClient
MailClient.UI.Controls.ControlLinkLabel
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

42
4a

System.Windows.Forms.dll
100665839
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
OnMessage

System.Windows.Forms
System.Windows.Forms.Message&
m

0
10

System.Windows.Forms.dll
100665840
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

8e
38

System.Windows.Forms.dll
100665822
System.Windows.Forms
System.Windows.Forms.NativeWindow
DebuggableCallback

mscorlib
System.IntPtr
hWnd

mscorlib
System.Int32
msg

mscorlib
System.IntPtr
wparam

mscorlib
System.IntPtr
lparam

25
5d

System.Windows.Forms.dll
100663535
System.Windows.Forms
System.Windows.Forms.UnsafeNativeMethods
DispatchMessageW

System.Windows.Forms
System.Windows.Forms.NativeMethods+MSG&
msg

ffffffff
0

System.Windows.Forms.dll
100688501
System.Windows.Forms
System.Windows.Forms.Application+ComponentManager
System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop

mscorlib
System.IntPtr
dwComponentID

mscorlib
System.Int32
reason

mscorlib
System.Int32
pvLoopData

186
24c

System.Windows.Forms.dll
100688548
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoopInner

mscorlib
System.Int32
reason

System.Windows.Forms
System.Windows.Forms.ApplicationContext
context

1de
154

System.Windows.Forms.dll
100688547
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoop

mscorlib
System.Int32
reason

System.Windows.Forms
System.Windows.Forms.ApplicationContext
context

13
49

System.Windows.Forms.dll
100664859
System.Windows.Forms
System.Windows.Forms.Application
Run

System.Windows.Forms
System.Windows.Forms.ApplicationContext
context

0
17

MailClient.exe
100675804
MailClient
MailClient.Program
<Main>b__4

17
41

MailClient.ExceptionUtils.dll
100663314
MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils
Filter

MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate
body

MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate
filter

mscorlib
System.Action`1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler

0
22

0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.21057.0
eM Client

Paul_Technical_Suppo · October 24, 2014, 9:20am

Hi again, this is unfortunately the same issue as before, your database is corrupt, this suggests the backup you were using to restore your data, already has a faulty that will eventually cause this issue to reoccur, my best suggestion here would be restoring your data from the backup again, but this time, please export your local data into a folder and create a new database, but instead of using the backup, just setup your account and import your local data.

Thank you for understanding,
Paul.

mike3 · October 24, 2014, 12:00pm

Hello Paul
I’m now trying to import my exported data back into [email protected] and [email protected] but when I am asked to select a folder to restore them to I’m told ‘The folder you selected doesn’t support the required file type’. I don’t know what folder I’m supposed to use and I only get 3 options, and they are my 2 accounts (as above) and Local folders!
Help!