The users asks for suggestions from what they type, and in the above example from @eigenstil are 9 matches that he has used in the past. They are all different. So let the user decide which version they want to use from those offered. That is what this feature provides.
I really think that this is a misunderstanding on what a user wants / blindly believing the user underdtands what he wants. You must see this feature is broken right?
Howcome other email clients got this right, like aquamail on android? The algorithm is simple: first look in contacts, then look in sent folder (but do not show multiple suggestions for the same address, just pick one…).
I can see the point from @Gary (that I can’t necessarily remember the exact spelling of the contact directly). But it would be extremly useful to be able to turn this feature off. It clutters the very nice suggest interface and it slows me down in my daily email usage (as @bremenpl pointed out here.)
In my understanding this would be just one single checkbox in the settings: “Search for suggested contacts in my sent folders: Yes/No”. The default option could be “Yes”, so I can just switch it off
Thanks @eigenstil and I also vote for the fastest fix to just be able to turn this off.
But if the devs really want to fix this and bot just put it under the carpet, then please also improve this functionality as suggested.
One more point regarding different search criteria- in the post with the screenshot from @eigenstil one can see 2 different suggestions with the exact same name. The only difference is that one is enclosed in ‘x’ and one is not… This cannot be by design and is clearly a bug, as it should be displayed as the same suggestion.
Yes, lazy programmer will say that these are 2 different strings, but are the emClient developers lazy?
I must agree with the OP. If the app has a “Recipients History” database (and it does!), then that is exactly where suggested eMail addresses should be pulled from (other than the Contacts records). Once the “Recipients History” has been cleared, any eMail addresses (that aren’t in the Contacts records) should be gone for good and any eMail addresses that were used for outgoing eMails (in other words: the Sent folder) must be ignored for this purpose (eMail address suggestions) until the Recipients History database has been repopulated with new eMail addresses from newly created SENT eMails.
That’s exactly how it works in Apple Mail.
I should add one more thing: The only time the SENT folder should be referenced (in regards to this “address suggestions” issue) is when a sent eMail with a NEW outgoing address is actually sent and then ONLY to populate the Previous Recipients database (which is where the other-than-Contacts eMail suggestions should be taken - the database, not the Sent folder). If one deletes an address from the Previous Recipients database (which I’ve done), there should be no reason to look in the Sent folder during the eMail address suggestions function and erroneously provide an address that doesn’t appear in the database.
Regardless…Will this eliminate the duplication of identical eMail addresses from appearing in the suggestions?
I suspect that “de-selecting” the “Use all recipients from Sent folders for suggestion” will then make eM Client work the same for loading recipients from contacts as it was (prior to this change), so like it was in eM Client V9.1 and prior that never suggested recipients from the sent folder.
As far as identical email addresses go, suggest once eM Client has then been updated “with this upcoming fix as per this thread”, suggest you then go into your “recipient’s history” via “Menu / Settings / Mail / Compose” and delete any suggested recipients you don’t want to appear.
No issue, based on the feedback from the support that was not a bug but a feature. Basically, if you can remember from the old version, one had an “X” on each suggested recipient (on the right). So one could remove the ones he does not want to see (in this current session of email composition). These suggestions were overlapping the contact addresses already present in the address book. So for example, if I had a contact called ‘joehn doe’ email@example.com, and I have sent an email to him already in the past, the client would suggest this contact to me over my actual contact. So I need to remove it by clicking the “X” and only then my actual contact would show up…
Basically, if you can remember from the old version, one had an “X” on each suggested recipient (on the right). So one could remove the ones he does not want to see (in this current session of email composition).
Yes i remember the prev X at the end of the suggested recipients in the To: line in V9.1 which “is still there in V9.2”. Do you not see the X at the end of your current suggestions ?
Or are you saying "Only some of the suggested recipients have an X at the end and some don’t ?
In the latest version I don’t have the “X’es” anymore.
I definitely have an X at the end of my suggested recipients in V9.2.1222 as in the below screenshot example using Windows 10. Try uninstalling eM Client and reinstalling again from the release history page. Don’t delete the database when asked on uninstall wizard.
If still a problem, check if the suggested contacts that are missing the X at the end are showing in the main (default) email address (field) within your specific Contact. As could be that eM Client suggested contacts with the X only work with the (default email contact field) and not the alternate fields. So might be a bug or not been implemented for alternative addresses within the contact.
Note:- However If still not showing the X at the end of each suggested recipient after reinstalling the program,and the email address is in the default contact field, then suggest you create a “New Thread” for this issue as could be others with the same problem without the X so would need a new thread as is really a different topic.