Getting sound even when sound notifications turned off

[lsh3850]

I’m new to EmClient. I have ALL the sound notifications turned off. Yet, it’s still giving me sound notifications for something. I just can’t pinpoint what is triggering sound. The sound is unique to this EMClient app.

I’m on MAC, em client version 10.1.4417
How can I troubleshoot this?

Thanks.

[cyberzork]

If you have disabled the sound notifications for new mail and calendar event reminders in eM Client for Mac as per my example post below in the following thread, then it will be the sound notifications / volume lvls in the Mac OS which you will need to adjust / disable via the Apple menu / System Settings / Notifications / App Notifications / Mail or Calendar.

Continuous Email Chime

Chimes in eM Client are normally for “new incoming mail”, or “New calendar event reminders” 1). (Disable new mail sound notifications eM Client) Click “Menu / Settings / General / Notifications” (Pc) Or eM Client / Preferences / General / Notifications" (Mac). Then “Toggle the first three boxes off” as per the eM Client for Mac screenshot example below. Finally click "Apply and “Save & Close”. [image] 2). (Disable new calendar event sound reminder notifications) Click “Reminder” in No…