Email staying in DRAFTS after SEND clicked

[vbCoder2]

I’m sorry but I just don’t understand what to do about this issue after reading the previous post. I am not using conversations. I have version 9.2.1735 (3d90379). Is this going to get fixed? Please advise. I clicked SEND on a message, 1 copy went to the SENT ITEMS, another went to DRAFTS. What is going on?

[cyberzork]

I just don’t understand what to do about this issue after reading the previous post. I am not using conversations.

What was the previous post ? Can you link that in this thread.

[vbCoder2]

Her is one of the posts I saw. There was another about this issue happening only if you viewed you email in Conversation view. I don’t do that. Thank you so very much for responding. Your help is truly appreciated.

Messages sent end up in draft folder

Our emails that have been sent end up in the draft folder as if they were never sent. I work very fast on my emails and now I am questioning whether I sent them or not. Never had this issue. My speed has been the same. This is a problem when my clients are waiting for my response. Im not talking about one or two emails. Almost every email and thats a lot. This is taking too much time going through everything. Very frustrating.

[cyberzork]

1 copy went to the SENT ITEMS, another went to DRAFTS.

Are you sure its sending a copy to the drafts folder after you send the email, or is it just initially creating the draft from your composed email (before you send it), and then not clearing it from the drafts folder after you send it ?

So check in the drafts folder when you compose an email to see if there is a draft email of your same composed message, and if there is does it disappear once you send that email.

[vbCoder2]

YES, I am sure. I sent an email to my sister the other day. I CLICKED SEND. Then I minimized eM Client because I was working on something else. I had gotten another email (the client showed me this via the taskbar icon) and I opened the client. to find the email I sent in the DRAFTS folder. I opened it and clicked SEND again. The attached screen shot backs this up.

[cyberzork]

Ok go online to your Gmail account verification a webmail and see if the same thing happens.

If it does, then contact Google support via their Community forum or phone.

However if it doesn’t happen online, and you are using Gmail as normal IMAP account (non POP), then go in eM Client to “Menu / Accounts” and remove and re-add the account via the “automatic email wizard” and see if that fixes it.

If it still then has the same problem, then try uninstalling eM Client and “don’t delete the database” when asked on the uninstall wizard. Then download the latest version of eM Client from the release history page and reinstall and see if that fixes it.