I have been successfully using eM Client for the past few months. The other day I ran a system cleanup using Wise Disk Cleaner. When I went to later reopen eM Client, it was EXTREMELY SLOW. I have never had it behave like this before. I completely uninstalled eM Client including the registry keys and the individual information under the AppData folder.
After the reinstall, it will not go past the “new account” pop up screen. When I click on the small window it says, “not responding” and greys out.
I have attached the dump file below:
HELP!!! It is driving me crazy! I have been very satisfied until now…
MailClient 6.0.20648.0 [PID: 5524]Description: eM Client
Company: eM Client, Inc.
CPU: 0%
CPU Time: 0:0:2
Physical Memory: 85540k
Virtual Memory: 439372k
Managed Heap: 4625k
Gen 0 Collections: 7
Gen 1 Collections: 2
Gen 2 Collections: 1
% Time in GC: 20.21%
Thread ID: 5528
Thread ID: 5544
Thread ID: 5596
Thread ID: 5920 [waiting]
Thread ID: 5924 [waiting]
Thread ID: 4992
Thread [#5528]
[Internal Frame, ‘M–>U’]
[IL Method without Metadata]
*0. System.Windows.Forms.dll#0!System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(dwComponentID=, reason=4, pvLoopData=0) (source line information unavailable)
1. System.Windows.Forms.dll#0!System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(reason=4, context=System.Windows.Forms.Application+ModalApplicationContext) (source line information unavailable)
2. System.Windows.Forms.dll#0!System.Windows.Forms.Application+ThreadContext.RunMessageLoop(reason=, context=) (source line information unavailable)
3. System.Windows.Forms.dll#0!System.Windows.Forms.Application.RunDialog(form=) (source line information unavailable)
4. System.Windows.Forms.dll#0!System.Windows.Forms.Form.ShowDialog(owner=) (source line information unavailable)
5. System.Windows.Forms.dll#0!System.Windows.Forms.Form.ShowDialog() (source line information unavailable)
6. MailClient.exe#0!MailClient.Program.Main(args=) (source line information unavailable)
Thread [#5544]
[Internal Frame, ‘U–>M’]
Thread [#5596]
Thread [#5920]
*0. mscorlib.dll#0!System.Threading.WaitHandle.WaitAny(waitHandles=, millisecondsTimeout=, exitContext=) (source line information unavailable)
1. MailClient.exe#0!MailClient.Storage.Data.Compactor.CompactWorker(parameter=) (source line information unavailable)
2. mscorlib.dll#0!System.Threading.ThreadHelper.ThreadStart_Context(state=) (source line information unavailable)
3. mscorlib.dll#0!System.Threading.ExecutionContext.RunInternal(executionContext=, callback=, state=, preserveSyncCtx=) (source line information unavailable)
4. mscorlib.dll#0!System.Threading.ExecutionContext.Run(executionContext=, callback=, state=, preserveSyncCtx=) (source line information unavailable)
5. mscorlib.dll#0!System.Threading.ExecutionContext.Run(executionContext=, callback=, state=) (source line information unavailable)
6. mscorlib.dll#0!System.Threading.ThreadHelper.ThreadStart(obj=) (source line information unavailable)
[Internal Frame, ‘U–>M’]
Thread [#5924]
*0. mscorlib.dll#0!System.Threading.Monitor.Wait(obj=, millisecondsTimeout=, exitContext=) (source line information unavailable)
1. MailClient.exe#0!MailClient.Storage.Application.TaskQueue.<.ctor>b__0() (source line information unavailable)
2. mscorlib.dll#0!System.Threading.ThreadHelper.ThreadStart_Context(state=) (source line information unavailable)
3. mscorlib.dll#0!System.Threading.ExecutionContext.RunInternal(executionContext=, callback=, state=, preserveSyncCtx=) (source line information unavailable)
4. mscorlib.dll#0!System.Threading.ExecutionContext.Run(executionContext=, callback=, state=, preserveSyncCtx=) (source line information unavailable)
5. mscorlib.dll#0!System.Threading.ExecutionContext.Run(executionContext=, callback=, state=) (source line information unavailable)
6. mscorlib.dll#0!System.Threading.ThreadHelper.ThreadStart() (source line information unavailable)
[Internal Frame, ‘U–>M’]
Thread [#4992]</.ctor>