I have five calenders set up. If I try to export the calenders one after the other, eM Client gets stuck, i.e. hangs, on the third export. Unfortunately, I have to kill the task. This has happened to me more than once. None of the calenders is very big at all. This should be easy to replicate for testing purposes.
Can you do a step by step example “showing where you get up to in the export” with screenshots so we can try and replicate that. Blankout anything personal.
What type of account calendars are they. POP, IMAP, Exchange, Office 365 or iCloud
Also what version of eM Client are you using and do you have Windows or Mac & what OS ver.
If I try to export the calenders one after the other
If you export the acct calendars individually, will any of them export, or none of them ?
Thanks for your answer. I did reply to it, but apparently from somewhere else. I hope you received it anyway.
I just tried again to export three of my calendars They are all from an IMAP account. I connect to it via CalDAV. I am running the absolute latest versions of eM Client and Windows 11 Pro.
Today, the export of the third calender finished, and I was returned to the main E-Mail screen. After that, eM Client stopped reacting. If I take a screenshot of that, I don’t think that would be very useful. In the past, the programs sometimes shows the result of the export in a dialog box, 49 of 49 elements were successfully exported (or something similar to that), and the program froze right there and then, i.e., I was not returned to the E-Mail screen. This does not happen intermittently, but every single time. My feeling is that this should be easy to replicate with calenders connected via CalDav.
If you get to the end of an export and eM Client stops or freezes etc, then you might possibly have a eg: database issue or a eg: background resident program interferring with eM Client causing this. Or you might possible have a problem with the eM Client installation.
I personally don’t get crashing or freezing or non responsive exporting any IMAP Calendars with the latest eg: V10.4.4867 and Windows 11 Pro.
So try first try “closing eM Client” and running the repair on the database as per the link below.
https://forum.emclient.com/t/database-repair-not-works/101643/2
Note: Before running the repair, make a backup via “Menu / Backup” incase you need to restore for any reason. You can see when the backup is complete in Show Operations via the dropdown on the right of Refresh.
If running the repair makes no difference, then if you have any eg: optionally installed firewall / security program, or optionally installed antivirus program etc “other than what comes default with Windows 11”, try completely disabling those to test incase of interference.
If you don’t have anything like that optionally installed or you do but disabling made no difference, then suggest next “if you haven’t already tried” to uninstall eM Client and “don’t delete the database” when asked on the uninstall wizard. Then go to either the release history page or Windows Store "depending on where you originally installed eM Client from and reinstall.
Lastly if reinstalling still makes no difference, then if you have a current active paid Pro, Personal or Business version go to the VIP Support page and login and lodge a support ticket to be investigated.
Unfortunately, I have not been able to solve this. Recently I noticed that when I try to export all my settings, eM Client hangs/crashes again. The problems appears to be related to exporting data in general.
Ok then “apart from contacting official vip support” as I mentioned above, you could try creating a new database and see if that fixes it as could be your database is possible corrupted.
To create a new database, first “close eM Client” and go to the following hidden database folder below and “rename it” to eg: eM Client-Current
Then reopen eM Client and setup as brand new.
If you have a IMAP, Exchange, Office 365 or iCloud account then all your data will come back from the server end. Then try exporting again.
C:\Users%username%\AppData\Roaming\eM Client
If you had a POP account or data in Local Folders, then “once reset up new”, you can do a “Partial Restore” in “offline mode” from your eM Client-Current database to restore any current data you need, and then try exporting again.
See the following eM Client documentation link below for much explains how to do partial restore.
Lastly if your currently running V10, there is a new V10.4.5298 just updated you can try as well via the release history page.
Note: If you do try the latest version make a manual backup first via “Menu / Backup” incase you need to restore for any reason. You can see when the backup is complete in Show Operations via the dropdown on the right of Refresh.