eM Client can not retrieve my att.net incoming emails

Mail
1

eM Client can not retrieve my att.net incoming emails
When I check with the Accounts Diagnose Button I get
a green OK for POP3 and SMTP.
I can connecxt and read the 91 messages waiting for
me at att.net
But when trying actually get mail eM Client logs this error message
13:44:16.940|001| eM Client 9.2.1222+ca104852e5 (Windows)
13:44:16.941|001| Account’s UID is 8e97b536-4416-4eb9-aa55-426f46602489
13:44:16.941|001| AccountBase.ChangeOnlineState : State changed to ONLINE due User
13:44:16.946|001| AccountBase.ChangeOnlineState : State changed to OFFLINE due ConfigurationChanged
13:44:17.534|051| POP3 S: +OK Hello from jpop-0.1
13:44:17.534|051| POP3 C: CAPA
13:44:17.605|051| POP3 S: +OK CAPA list follows
13:44:17.606|051| POP3 S: IMPLEMENTATION jpop-0.1
13:44:17.606|051| POP3 S: EXPIRE-NEVER
13:44:17.607|051| POP3 S: PIPELINING
13:44:17.607|051| POP3 S: RESP-CODES
13:44:17.607|051| POP3 S: TOP
13:44:17.607|051| POP3 S: UIDL
13:44:17.607|051| POP3 S: USER
13:44:17.608|051| POP3 S: SASL PLAIN XOAUTH2
13:44:17.608|051| POP3 S: .
13:44:17.608|051| POP3 C: USER eldredjamesATattdot.et
13:44:17.681|051| POP3 S: +OK Password required.
13:44:17.682|051| POP3 C: PASS
13:44:47.671|051| Exception: MailClient.Accounts.SocketException: Connection failed due to the following reason:
13:44:47.671|051| “Unable to read data from the transport connection: A connection attempt failed because the
connected party did not properly respond after a period of time, or established connection
failed because connected host has failed to respond…”
13:44:47.672|051| at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Connect(WorkerStatus status)
13:44:47.672|051| at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
13:44:47.672|051| at MailClient.Commands.Command.Process(WorkerStatus status)

Any Suggestions?

4

It doesn’t, I was on different page when asked to create account and this is
where I ended up. Appologies…

5

Thanks for the note. I’lldelete mine as soon as I figure out how.

6

cannot retrieve my att.net incoming emails

connected party did not properly respond after a period of time, or established connection
failed because connected host has failed to respond…

First check your att.net website tech support incase they have any current pop outages or mail server issues as when things sometimes all of a sudden happen and you don’t change anything it can be the remote mail server issue.

Also could be you have a program locally installed possibly interfering with eM Client receiving mail. So if you have any eg: (Optional installed) Firewall / Security programs, Antivirus programs or VPNs, try completely disabling those to test.

Also you might need to use a secure mail key and use that for your password as in this Att thread below.

7

I got it. Somehow when I was reinstalling the account, under General is a checkbox entitled “include when sending and retrieving emails.” It needed to be checked. Why it wasn’t I don’t know. Should be a default.

8

Somehow when I was reinstalling the account, under General is a checkbox entitled “include when sending and retrieving emails.” It needed to be checked. Why it wasn’t I don’t know. Should be a default

Normally that is checked by default when accounts are setup. That is weird how it became unchecked. Good though it’s all working again :slightly_smiling_face: