Hello,
When I use eM Client, my emails are signed with [email protected] as the sender instead of my full name (John Doe).
I checked the account settings, and I filled out my full name.
What do I miss?
I’m using 9.0.213 in combination with Office365.
Thanks a lot!
Maybe a long shot but do you have any aliases associated with that email address?
What do you mean by “signed with” - I think of emails signed with a signature file. Could you take a screen clip of exactly what it is that is bothering you so we can see what it looks like?
The sending name (apart from any separate optional alias) is usually the name that appears setup in your Account.
Go to “Menu / Accounts” and click on your account. In the “General” Tab you will see the “Name” which is the sending name when you compose email. So could be that you that email address [email protected] you mentioned is in the Accounts Name field instead of your actual name.
(eM Client V9 Beta example Accounts screenshot)
Exactly.
In some instances the SMTP server may change that, so if it is different when the recipient gets the message, check with your email provider.
I’m going to bump this. This is driving me absolutely crazy to the point where I’m thinking of uninstalling.
I have my main gmail account. I want me sender name to be my name.
If I am to send an email I can see “My Name” [email protected].
I have no aliases.
In my Account Settings I see this:
If I am to send an email, the receiver get’s it as “GamerPET” (which is a nickname of mine).
If I am to receive an email from whomever, I appear as “GamerPET”.
If I am to edit that Contact, I see this:
I have tried Editing this Contact 10 times with my proper name. I send an email as test to one of my other emails, it still gets Sent as GamerPET… then this contact revers back to the above screenshot.
So question. How can I make it so my emails are sent under my name? I have spent way to much on this.
Thank You
P.S. I had screenshots with everyhing … but:
FANTASTIC!
I have my main gmail account. I want me sender name to be my name.
Make sure firstly as you have multiple accounts setup in eM Client, that you have set your Gmail account to be the default, or could be that when you are composing and sending mail in eM Client the wrong acct name is being sent in the emails.
When your in accounts you will see a Star next to the account in eM Client so you know it’s the default. If it’s not, there is an icon to change it.
So question. How can I make it so my emails are sent under my name? I have spent way to much on this.
If you have your Gmail account setup in eM Client with your real name and email address and no alias name setup as you advised and your Gmail account is the default, then could be the sending SMTP mail server is changing it after it leaves eM Client as @Gary advised it might be.
So go into your mailbox & webmail online and check if you have GamerPET anywhere setup as the sending name.
For Google accounts online to change the sending name do the following as per Google’s support page.
(Google info from above link)
"On your computer, open Gmail.
In the top right, click Settings and then See all settings".
“Click the Accounts and Import or Accounts tab.
Under “Send mail as,” click Edit info”.
“Enter the name you want to show when you send messages”.
“At the bottom, click Save changes”
,…
Lastly if you can’t find that name anywhere, contact the technical support staff at your SMTP server and explain the situation.
Hello,
Thanks for the reply. Gmail is setup correctly as I did 20 years ago.
eMClient doesn’t set it as PET, it send it it as GamerPET.
The only place where GamerPET appears is in contacts.
It’s like eMclient is ignoring everything and taking that into consideration.
I have tried editing the above contact, but it always reverts back to GamerPET after sending the email.
Probably you have asked eM Client to display names from contacts. Just untick that option.
Otherwise, as you have redacted the name, we can’t see what you have set there.
Best is just to look at the message header and see what is sent with the message. To do that right-click in the message you have sent and choose View Mail Header. See what is used for FROM.
