Deleted item still in Trash after clear trash

1

Two emails that I deleted are in the trash but do not go when trash is emptied.
They are dated 12-Jan and the contents don’t show.
They are not on the server outlook.com.

2

If you have Windows, run the following command below as per @Gary post from the following thread.

Gary Leader

An e-mail in Trash that won’t delete - Mail - eM Client

Close eM Client and open a Windows Command Prompt. Not a powershell, but a command prompt.

Paste in this command:
“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair

Restart eM Client. Any undeletable messages should be removed.

3

I pasted in the command but the command was not recognised.
So did the following in command prompt:
cd c:
cd Program Files (x86)
cd eM Client
MailClient.exe /dbrepair

That worked OK.

4

Glad it worked.

The reason the command was not recognised the first time, was because you excluded the leading " which is an easy mistake.

The command is:

“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair