An e-mail in Trash that won't delete

Mail
1

I have one e-mail in Trash and it won’t delete, can’t be moved, nothing there if I open it.

2

Ditto…I’ve had this issue several times…the only resolution was deleting and re-creating the account.

  • List item
3

Close eM Client and open a Windows Command Prompt. Not a powershell, but a command prompt.

Paste in this command:
“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair

Restart eM Client. Any undeletable messages should be removed.

4

Excellent Gary, it worked! Thank you.
Liz