So I have bit strange problem with Android app. I have 3 email accounts and I’m using All Inboxes (Global folder). The issue I have exists in this folder and every other folder. Let’s say I have emails 1 to 10, 1 is the latest and 10 is the oldest. Which ever email I click it always opens email 1. To read other emails I have to swipe them left and right.
For example I want to read email 4, I click on email 4 but email 1 opens instead. To read email 4 I have to swipe to left till it displays email 4 etc.
I tried to clear cache and data, uninstall and reinstall but still same. Can anyone help with this problem?
This is a current known issue on Android V10.3.1833 “if you don’t have Show Groups enabled”. eM Client are aware of this and are working on a fix.
So temporarily enable groups (which shows emails listed under eg: Yesterday, Two weeks ago, Older etc) via going to the “Menu / Settings / Read” and at the bottom enable “Show Groups slider” as @acolabus advised in the following thread below.
Thank you. After posting I was playing around with settings and found another workaround - I disabled swipe between messages and was able to open messages again. But show groups is a better solution, thanks again.