gary, when we use the correct imap details for a secure connection as specified by swisscom we get the error message and no mails are downloaded. in order to have a connection we have to use an unsecured connection that will be disabled by swisscom in the near future.
as other email clients are functioning with the settings required by swisscom and only em client has in some cases a problem it is in a way understandable that swisscom will say it is not their problem.
as the two parties involved providing a service or software feel not responsible we in the middle (users of the services) are the once being left out in the cold - and as leaving the largest provider in switzerland is not an option for most people the only other solution is to leave the software provider namley em client and start using another product.
this should not be in your interest - so some action from em client’s side would help us.
as you mentioned maybe using an older version would not bring up these problems. but then we have been tought to update to be on the save side. so using an old version is also not a solution - especially when we don’t know which one would to the trick.