Available Fonts

Mobile apps
1

I notice that various fonts such as Tahoma and Calibri don’t work in the mobile app, i.e, although such fonts are shown as available for use to compose messages, you actually get Times New Roman when you choose those fonts. Also any messages received which have been composed by the sender in Tahoma or Calibri (or Aptos) show as Times New Roman.

2

I am seeing this with the default Segoe font too. This seems like it is related to:

That thread mentioned a CSS template workaround… I played around with it and it looks like the following workaround worked for me:

  1. Create a .html file with the content (substitute your desired font):
<style>
body { font-family: 'Segoe UI', sans-serif; font-size: 12pt; }
</style>
  1. Import it as a template (under Settings > Mail > Templates and Signatures).
  2. Apply this template to all your emails.

eM Client should really be doing this. The problem is that when I send an email, eM Client sets the font but is missing the sans-serif fallback in the CSS:

body { font-family: 'Segoe UI'; font-size: 12pt; }
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3

I created an account on this forum so I could heart your message. Thank you.

4

Can you please let us know what version this font issue happens with?

Alternatively you can try the BETA version and let us know if the issue continues at [email protected]:

5

I can’t say anything about the mobile version. But the problem persists in the current Windows version.

For example, if I select the font “Calibri”, the source code says:

<font face=“Calibri”>Text</font>

If the recipient does not have this font installed, Times New Roman is usually used as a fallback.

It would be better to specify a fallback font for these non-standard fonts, which are not always available everywhere.

For example:

<span style=“font-family: Calibri, Arial, sans-serif;”>text</span>

See also: CSS Font Fallbacks

6

I was using the default “Segoe UI, 12pt” font. Composing emails on my Windows desktop looked fine but when I looked at sent mail in Apple Mail on my iPad, the font was serif Times New Roman (presumably Segoe UI isn’t available on iPad). After adding the template described by @zedman sent mail shows as sans serif on my iPad.

As to version, I installed eM Client yesterday and checked for updates today so I’m on the most recent version. :smile:

7

In addition to my workaround above, another (easier) workaround is just to set the font to Arial on the Windows client.

While there is still no fallback font in the CSS, at least iOS seems to recognise it and replaces it with another sans serif font. I’m not sure what Android devices do, though.

The correct fix would still be for eM Client to specify a fallback font so that other fonts like Segoe UI and Calibri work properly.