Google have been for sometime no longer wanting users to use POP accounts due to security reasons with legacy user name and passwords. So you should now add your Gmail account via the automatic email wizard IMAP setup which uses a secure OAuth token. Then drag / move all your old POP mail and exiting folders / labels to your Gmail IMAP account.
Once you are confident all your POP mail has been moved to your Gmail IMAP folders / labels, then remove your POP account in eM Client.
Note: Backup eM Client via “Menu / Backup” before doing anything incase you have any problems. You can see when the backup is completed via “Menu / Operations”.
See the following eM Client support page on this.
However if you do want to continue to use POP with Gmail see the following thread below where you can still currently setup an “App password with 2Step (2FA) verification” to allow it to work.
Note:- I would suggest though you change to IMAP as it’s unknown as to how long Gmail will continue supporting POP accounts via app passwords. They could cut it off anytime.
That doesn’t really explain why it was working previous to the latest update from EmClient, but I’ll see if downgrading fixes it.
Upgrading eM Client versions is “no difference in the Gmail POP setup”. It just has alot more features and options etc in the later / newer eM Client versions. As I said the only way to now get it to work under Google’s security policy is with the app password and two factor authentication.
Note: It could have been that your Google account may not have been updated to the new Google policy / rules so still worked the old way. Google gradually changed all Gmail accounts from around March 2022 which affected POP authentication.
It still works fine in Thunderbird.
I’m amazed it’s still working in Thunderbird “if you are still using the old legacy pop username and password” login (without using the Google app password and two factor authentication). That normally fails as per Google disabled that.
Personally I do NOT use Gmail/Google for anything, however, my two daughters insist on nothing else and I have set up POP3 for them
At the moment I can confirm that the following procedure works with eMC v9.1.2109 & v9.2.1222 on Win 10 Pro 22H2 & Win 11 Pro 22H2
Here you can see on Youtube how to use setup - watch a few times to understand what you need to do.
The example is for Outlook but the principle is the same for eMC, I have just checked again.
First you have to make a password for your Gmail account
Save the password to use in eMC later.
Next you must setup eMC as follows
It is easy to do to start:
Menu ->Accounts ->Add account ->DO NOT USE AUTOMATIC ->Click Mail ->Next (Below)
Enter Email ->Next ->Select POP3
Incoming server enter: pop.gmail.com
User name: your email address
Password: what you got from Gmail and saved before ->Next
Outgoing server: smtp.gmail.com
eMC tests what you enter - be patient while it checks
Then Continue WITHOUT encryption
On the last screen you can choose to either “Create a separate folder tree for messages” or “Store messages in local folders”. Do NOT forget to choose before clicking finish or you will need to delete and start again. (probably “Folder tree” is best)
Continue to the end following instructions.
Also here is the eMC 9.x new account support setup link for the automatic or manual email account
Thank you … but the problem isn’t that the account isn’t working. The problem is EmClient keeps popping up the “It didn’t work” box and all i have to do is click “Ok” to get it to work. I’d rather not have to keep going back and clicking “Ok” every day often.
This is a new problem since the last update of EmClient.
As @Gary advised normally if you are clicking ok it generally means you have “either multiple accounts setup”, or “have the account setup wrong” in some way, or “have some problem with the mailbox authorisation on the server end”.
@skybat advised POP options you can try in that video example (or that POP thread at the top), but “no guarantee that will continue to work” as per Google changes. You would also normally need to remove and re-add your POP account if you try that option in the video or thread.
Also if you do remove your POP account and re-add it to try, create a folder (first) down in “Local folders” at the bottom left called eg: Old Mail and then drag all your exiting POP mail under that. Then once you are confident you have all your email down in Local folders, you can then remove your old POP account. You can then re-add your new account and then drag all your old email & folders to the new account. Good luck.
eM Client as a company also does not support that now with Google Gmail workspace accounts.
As @Gary and I advised "as per eM Client announcement earlier in the year with Google’s changes, you are now meant to be changing to IMAP via the “automatic email setup” with the OAuth token, and dragging / moving all your POP emails to Gmail IMAP account folders.
If you use the automatic setup, you will not get POP3.
If you use the automatic setup, the account will be setup using IMAP and oAuth. If it is setup like that, you won’t get a password popup in eM Client because oAuth does not use a password in the application.
Please setup the account again following the instructions in the link I sent you. When that is done, move any message from the old POP3 folders to the new folders and finally remove the POP3 account.