Archive folder not working

I recently got Em Client 9 installed on my new computer and all the emails imported.

When I go to auto archiving / perform archiving. The operations show it did it in a few seconds,yet it didn’t archive anything. I think my archive folders are not synced or something. How can I point to my Archive folder?

Make sure the Archiving scope and Archiving Settings etc is set correctly. See my post in the following thread which shows an eM Blog example of how to setup auto archiving.

Also see the following eM Supports links on automatic archiving.

(eM Client documentation on Automatic Archiving)

https://www.emclient.com/webdocumentation/en/9.2/emclient/default.htm#Settings/Automatic%20Archiving.htm

(eM Client blog with video example on Archiving)

This blog explains what happens when you archive, and where the archive message go depending on what type of account you have.

https://www.emclient.com/blog/archive-your-emails-easily-with-em-client-315

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I’m using POP not IMAP. I wonder if EM Client is getting confused. Here’s the log after archiving, which takes about 1 sec
6:17:29 AM Online state: changed to online due to NetworkAvailability
6:17:29 AM [email protected] IMAP Synchronizing folder list
6:17:30 AM [email protected] POP3 Connecting: To [email protected]
6:17:30 AM [email protected] POP3 Connected: To [email protected]
6:17:30 AM [email protected] POP3 Listing messages: From [email protected]
6:17:32 AM [email protected] POP3 Downloading messages: From [email protected]
6:17:32 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:17:41 AM [email protected] POP3 Disconnected: From [email protected]
6:17:41 AM [email protected] POP3 Disconnected: Done
6:22:42 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:27:53 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:33:06 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:38:17 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:43:28 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:48:41 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:53:52 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
6:59:03 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:04:15 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:09:26 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:14:38 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:19:50 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:25:01 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:30:13 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:30:35 AM [email protected] POP3 Connecting: To [email protected]
7:30:35 AM [email protected] IMAP Synchronizing folder list
7:30:35 AM [email protected] POP3 Connected: To [email protected]
7:30:35 AM [email protected] POP3 Listing messages: From [email protected]
7:30:36 AM [email protected] POP3 Downloading messages: From [email protected]
7:30:36 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:30:37 AM [email protected] POP3 Disconnected: From [email protected]
7:30:37 AM [email protected] POP3 Disconnected: Done
7:35:40 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:40:52 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:46:03 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:51:15 AM [email protected] IMAP Synchronizing folder ‘/Inbox’
7:56:26 AM [email protected] IMAP Synchronizing folder ‘/Inbox’

Here’s what my folders looks like.

In an old installation of EM Client the Archive folder is under Local Folders not a subfolder under it, like my PNG shows. Since I had to downgrade from v10 to v9, I had to import my emails and the Archive folder you see is one that I imported.

Before I do an uninstall and reinstall, should we fix those folders somehow? Or I can rename the Archive folder so maybe Em Client will create a new one. I have all the settings correct under settings / auto archive. Archiving used to work just fine before.
archive

Disregard the previous operations log I posted this is correct:
I sent to settings auto archive and selected - perform archiving and the operations log has this below. If I use Control-Shift A, it says Mail archived, but the log shows nothing.

8:19:43 AM Manual Archiving: Started
8:19:43 AM Manual Archiving: Archiving Folder: Inbox
8:19:43 AM Manual Archiving: Prefetching Folder: Inbox
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Archiving Folder: Outbox
8:19:43 AM Manual Archiving: Prefetching Folder: Outbox
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Archiving Folder: Sent
8:19:43 AM Manual Archiving: Prefetching Folder: Sent
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Archiving Folder: Drafts
8:19:43 AM Manual Archiving: Prefetching Folder: Drafts
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Archiving Folder: Junk E-mail
8:19:43 AM Manual Archiving: Prefetching Folder: Junk E-mail
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Archiving Folder: Trash
8:19:43 AM Manual Archiving: Prefetching Folder: Trash
8:19:43 AM Manual Archiving: Synchronizing Folder: Trash
8:19:43 AM Manual Archiving: Synchronizing Account: [email protected]
8:19:43 AM Manual Archiving: Synchronizing Account: [email protected]
8:19:43 AM Manual Archiving: Completed

I’m using POP not IMAP. I wonder if EM Client is getting confused.

Ok as you are using a POP account, you “wouldn’t normally be using automatic archiving to a Local folder”. Thats normally only used for IMAP, Exchange, Office 365, iCloud type accounts.

As a POP account stores the messages on your device in eM Client “and not on the server”, you don’t need to move them to another local folder. They are already local as @Gary advised in another thread post on Archiving local.

Now if you are wanting to store / archive Local POP account mail due to eg: “you only want to keep recent or newer messages in eM Client atm”, or you eg: are “wanting to maybe just reduce the overall size of your eM Client mail database size”, and “don’t want to delete any Local POP Account mail”, then there are two ways you can do that.

1). You can eg: Create a folder on your Desktop called eg: Old Mail and then move any old Local POP Account mail and any Custom POP Account mail folders to that Old Mail folder on your desktop which will then create .eml message files. They can then be opened / viewed in eM Client anytime by dblclickng them, or can be dragged back into eM Client anytime if you want them integrated again back in your POP account or Local Folders.

2). Or if you have eM Client V10, you can now also eg: “create a Data File” which stores any Messages you don’t currently need or wanting to archive "in a .emdf data file “outside of eM Client” which by default goes in your “Documents / eM Client” folder similar to a Outlook .pst file. You can then access that anytime from within eM Client under your accounts.

To do that in V10, go to “Menu \ Data Files” and “Create a Data File” on your Hard-disk. That data file will then appear “under your mail accounts” in eM Client. Once created, you then drag / move any POP account messages you don’t currently want or need in eM Client to that data file.

You can then either “leave the data file mounted” in eM Client to then access those archived email messages anytime, or go back to "Menu / Data files” and click “UnMount” if you don’t need to access those archived messages currently. You can then also go back & remount it anytime.

Note: Before doing anything make a manual backup via “Menu / Backup” incase you need to restore for any reason. You can see when the backup is complete in “Show Operations” via clicking the drop-down on the right of Refresh.

I’ve only used pop and for 6 years I’ve used auto archiving so that I only have 6 months of emails in my inbox. It’s worked perfectly for a long time, but currently I have a little over a years worth of emails in my inbox. Of course I can manually move them, but it seems to me that this may be a regedit type of fix pointing to the archive folder.

At times I need to search through my 30 years of emails to find some communications, and in the past I could put the name in the search box and choose include archive folder and get all the emails. I have a lifetime license with EM Client Pro 9, so 10 is not something I’m interested in. I want EM Client to work like it has for 6 years

Ok if auto archiving is then supposed to also work for POP accounts, then someone will advise on that how to get that working again. @Gary are you able to advise on that.

For POP accounts (up to V9) if i wanted old messages to stay in eM Client, ive only ever just “manually created archive folders in Local folders”, and then “manually dragged messages into the archive folder”. I wasn’t aware the auto archiving feature worked for POP accounts.

Somehow I got it to work again. Em Client created a new Archive folder and properly archived emails older than 6 months and put them in the correct folders. Now I just need to manually copy my imported emails into that folder and add my subfolders underneath. It archived my inbox and my sent box. I’ll try a search after I get it all moved and see if that works as it did. I really appreciate all your help

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Great you got the Auto Archiving working with your POP accounts. Ill update my notes :slightly_smiling_face:.