I have this problem as well. I am using secureserver IMAP/SMTP and after tweaking my settings, I finally am able to send and receive mail.
The problem is, when I hit send/receive, I get the same dialogue box everyone is referring to with the Server says Unauthorized" message. If I hit OK it just pops up again over and over again but if I hit cancel it goes away until; the next time I hit send/receive.
Hi, do I understand well that you can’t send emails at all? If so then go to Tools - accounts - your account - SMTP tab and write me your port number and security settings.
Actually, I am able to send and receive emails. THe issue is not the functionality, just the fact that each time I do send/receive I get the annoying popup box mentioned by the original poster: “Password Required. Server says Unauthorized”. This might not seem like a big deal but having to close an unnecessary and annoying popup 50+ times a day wastes a lot of time. The other thing that’s annoying about the popup is that the program freezes until I close the popup. THis means I can’t just ignore it and close them all out at once at the end of the day.
In terms of your SMTP question, after talking to my ISP, I tried port 25, 80, and a couple others I don’t remember with various security settings. None of them worked until they had me try 3535 with “Don’t secure connection” for the security setting. THis works in terms of send/receive but I am continuously getting the popup/error mentioned above.
oh, so if you can send emails and your only issue are those error messages you can turn them off in Tools - Settings - General - General and uncheck “show window when an error occurs”.
Unfortunately, like the original poster, I tried turning off “show window when an error occurs” and it didn’t work. I still get the error message even though that option is selected.
Hi I have updated my em client with the update you sent me by e mail but to no avail. I still want to use em client but find the pop up so annoying. I can get and receive mail but still get this pop up. Would be using you full time if this problem is solved. Noeleen
Hi John
I continue to have the same problem as above. I have moved over from Thunderbird today and hope you will find a solution soon. I have another query,. I have been using wise stamp for my signature on all my e mails in Thunderbird but can’t seem to get it on em client. Any advice?
Thanks Noeleen
