I am unable to find a way to mark items as not junk. Looked in obvious places and and they are void of the option. Please advise.
I am unable to find a way to mark items as not junk
On the mobile app I haven’t seen an option to mark as not junk from the junk mail folder (like you can with the desktop), and only to move it back to the inbox via the 3 dots at the top right of the message.
On the desktop you can right click the message in the junkmail folder and click move to inbox and remove blacklisted email address or remove blacklisted domain as @gary advised in this post.
So those same move to inbox options probably will be added in a later version of the mobile app. If there is a way to do that automatically like the desktop someone will update this thread.
If you want to manually remove senders messages from the junkmail blacklist using the mobile app, press “Menu / Settings / Mail / Blacklist”.
What I suggest at the moment as Gary also advised in his post, is “if the message in the junk mail folder was automatically moved their by your mail server”, then “go online to your webmail junkmail folder and mark it as not junk” which will then not only move it back to your Inbox, but also train your server Inbox for future to keep that senders email in the Inbox.
Thanks. Yes I was looking for the feature in EMC would be nice to have it.