All Email Going to Unread but not in Inbox

[Joan1]

All my inbound emails are going to Unread and only show in the Inbox if I opened them on my phone first It was okuntil the recent update which has caused this mess. If I open them in Unread they have been disappearing and I cannot ever get back to them. What is the point of that? How do I get these POP messages to appear in my Inbox. This is really frustrating indeed.

[cyberzork]

Sounds like when you upgraded to V10 you chose “the default install” which then categorises all your incoming and existing mail using an algorithm to sort in Inbox mail folders such as eg: Primary, Promotions, Social, Other, Updates etc

So look on the right of the Primary Inbox folder and see if you have other different named Inbox Tabs. If you do, then click the link below to see how to move messages back to the Primary tab or any other tab you want for those sender messages in future.

You can also disable any Category tabs you don’t want or disable the Categories completely.

Why mail goes to unread folder

@smarler7274 My inbox indicates I have 3 unread emails. They do not show up in my inbox. If you have a eg: Google or Microsoft type account, that can be due to the new eM Client V10 default Inbox Categories (see screenshot example below) as @RobinW and @Gary advised in their posts above. [image] So “if you are only seeing new emails in your Unread folder” and don’t see them in your Primary Inbox Tab, then “click the other Category Tabs” on the right of the Primary tab and see if those Unr…