Buttons to minimize, maximize, and close the window do not work

Joao_Ko · December 18, 2018, 4:21pm

Buttons to minimize, maximize, and close the window do not work or take time to respond.

Jay_Ogram · December 18, 2018, 10:15pm

I know this was an issue for some in older versions, please make sure you are on the current version (7.2.34208.0) by going here: https://emclient.com/release-history

Gustavo_Goncalves · May 10, 2019, 1:20am

Same boring problem here!!
I’m on 7.2.35506.0.

Sanderly_Jeronimo · May 16, 2019, 10:13am

I’m on version 7.2.35576.0 and cannot close the messages - need to go to toollbar click on the em client icon to see which messages are open and click one by one to close.

David_Belgini · May 30, 2019, 2:02pm

This problem still on 7.2.35595.0…

Bruno_Natividade_Cos · July 2, 2019, 3:57pm

I have the same problem in the version 7.2.35595.0 in PT-br. I searched for software updates without success.

Gary · July 2, 2019, 5:44pm

Bruno, that is latest version.

Do you perhaps have any tweaking software running on your OS?

leonahunt · July 2, 2019, 9:03pm

Hi there, what does it say? What is wrong? I do not think that the problem still exists! http://www.writing-help.org/blog/category/ethics-free-essays

Bruno_Natividade_Cos · July 2, 2019, 9:32pm

I can not use the minimize, maximize, and close the application buttons at the top right. I can make a demo video and make it available.

Gary · July 2, 2019, 9:33pm

So, do you have any tweaking software installed?

Bruno_Natividade_Cos · July 2, 2019, 9:33pm

No other software with this problem in my PC. What type of “tweaking software” did you refer?

Gary · July 2, 2019, 9:39pm

Software that tweaks Windows. Stuff like Winaero, Windows Ultimate Tweaker, etc. These applications are used to change the look of Windows and can cause the issue you are having.

If you don’t have anything like that, uninstall the version of eM Client you have, then download the installation file again from the Release History.

Bruno_Natividade_Cos · July 2, 2019, 11:13pm

Correct. I don’t have any apps to change the look of Windows. Only in EmClient I have this problem. I’ll follow your tip to remove and install the app again. Thank you.

Hugo_Pereira · January 24, 2020, 1:36pm

Hello! Same problem here. Latest version.
Buttons to close, minimize and maximize seems with problem, sometimes wont work. Clearly there is something wrong.

Gary · January 24, 2020, 1:39pm

What version of eM Client are you using? (Menu > Help > About)

What if any OS tweaking software are you using?

Is your OS fully updated? What build version is it?

Bruno_Natividade_Cos · January 26, 2020, 2:10pm

I’m on version 7.2.36908.0

Windows 7 without any changes.

However, I realized that the button problem only occurs when the software is on the second monitor (extended). The problem does not occur when you are in the main window.

Gary · January 26, 2020, 3:35pm

Is that the same scenario as you have Hugo?

Kelvin_Lindquist · March 10, 2020, 3:57pm

Version 7.2.37929.0 and I have the same issue. Window commands (minimize, maximize and close) do not respond, or takes time to respond. Either way, they don’t even get focus when the mouse is pointing them. Sometimes when I click to minimize, it does minimize but only after I move the mouse after clicking it.
I’m attaching a video where I show I’m trying to click on minimize from 7s to 12s, but only when I move the mouse it minimize, and I’m showing the CPU usage for it.

Hugo_Pereira · March 17, 2020, 7:58pm

Hello yes the same scenario. Latest system and emclient version
The user is not the problem here.

Gary · March 17, 2020, 8:02pm

Latest system means what?

Latest eM Client version means which version?