why my helvetica font cannot be used on eM this is so frustrating, Helvetica is such a common font since the 50s

Helvetica font cannot be used

Hello Leslie,

Please tell me if I understand the situation correctly. You have a Helvetica font installed on your Windows but when writing a message in eM Client, it does not appear in the selection of available fonts?

Thank you,
Maurice

Hello,

It looks like… I am having a similar issue… Maybe an easy fix.

Whenever I receive a newsletter from Mailchimp which has got Helvetica font in it, all the email is shown in Times New Roman instead.

When I copy-paste it into Word, it shows as Helvetica.

This particularly refers to Russian font, English letters and words as shown appropriately as Helvetica in the very same email. Gmail however shows everything appropriately as Helvetica.

Please kindly advise.

Regards,
Dmitry