Why does eM Client not shutdown correctly, causing database corruption

[mohankrajan]

Many time after windows 11 restarts, em client says database is corrupt after a restart.
Despite Windows 11 shutting down correctly eM Client keeps doing this.
This means eM Cleint does not shutdown correctly most of the time.

[r00tsh3ll]

Hi, there is another thread about this, but no real answer so far.

Normal shutdown when turning off or restarting the computer

I too, would really like eM Client to respond properly to WM_QUERYENDSESSION and WM_ENDSESSION messages as issued by Windows at shutdown. There is a protocol on how to respond to these two messages and would prevent this problem in most situations.

[siaccarino]

I can confirm this

[cyberzork]

Many time after windows 11 restarts, em client says database is corrupt after a restart.

If you are exiting / closing eM Client “before shutting down Windows or Mac”, and still getting database checking on startup, “then you might have an actual database error beyond repair” and “might need to create a new database”.

So to test if it’s an actual database issue, first "close eM Client"and then “rename your current hidden database folder” to eg: eM Client-Old and then reopen eM Client and setup as new.

(Windows hidden eM Client database folder)
“Users\yourusername\AppData\Roaming\eM Client”

(Mac Hidden hidden eM Client database folder)
“Users\yourusername\Library\Application Support\eM Client”

Then if a new database works and you need to restore emails from your old database, then see the below eM Client blog page below “part way down the below page”.

How to do a partial restore

https://www.emclient.com/blog/how-to-restore-backup-in-em-client-614