As I have recently, just this last week or so, been finding emails from contacts I’ve received emails from throughout my time using eM Client suddenly being sent to my ‘junk’ folder and can see no reason for this, I thought I would ‘Whitelist’ my contact list.
So I went into Settings>Mail>Privacy, but all you see there is ‘Clear sender whitelist’ or ‘Show whitelist’, but there’s no hint of a clue whatsoever how you add anybody to a whitelist!
You would think that the whitelist might be populated by removing the sender from Junk and removing from blacklist, but that doesn’t work as the next time the sender sends an email it goes, once again, into junk despite having clicked ‘remove from blacklist’ even though it was never in the blacklist!
As a safety net I’ve created a rule and added all contacts to it, and told it to send all emails to inbox. This is ridiculous as obviously anybody new I add to my contacts will need to be added - by hand - to the rule, when generally email addresses in a person’s contact list are considered safe. At the moment anything I add to my Contact List is considered spam and addresses long since added to it are randomly also being considered as spam.
Any idea how I can add my contacts to the Whitelist which seems to exist but for which there is no ‘Add to Whitelist’ button anywhere?
I’ve loved eM Client so much until this started happening, I am pulling my hair out wondering where my emails are before I remember to check junk for emails which, until recently, found their way quite happily into my Inbox.
Thanks in advance. Alison