Where do we report new bugs with v11?

Where do we report new issues that are clearly faults compared with earlier versions of emC? Is there a list of known ones so far - must be!

Basic email handling functionality is now breaking down with v11 with processes that worked fine previously. I don’t really expect to have to recheck all my settings with the new version to ensure mails are handled in the same way as previously.

TBH I didn’t like the way the upgrade from latest version 10.xxx. happened either. There was no message that the next release was going to be to v.11. It there had been I might not have been in such a hurry to do the usual periodic upgrade routine. I don’t really want lots of the v.11 AI-driven functionality (I’ve switched it off so far) - just want the basics to work problem-free as in the past (pretty much!)

…I’ve got the free version of emC BTW. Thanks.

Hi @RAB991

Thanks for the feedback, and sorry v11 has caused you trouble.

Where to report problems: right here in the forum is the right place. Alternatively you can also get in touch with us on [email protected]

Known issues: we don’t publish a list of open issues. You can see some of the main fixes in the release history: Release History | eM Client.

What’s breaking for you: you mentioned that basic mail handling no longer works the way it did in v10. To find out whether it’s a bug or a changed default, please tell us:

  • Your eM Client version (Menu > Help > About) and whether you use Windows or Mac
  • Your account type (Gmail, Microsoft 365, IMAP…)
  • What exactly happens to your mail now, and what happened before. For example, messages land in a different folder, rules don’t run, etc.

About the upgrade notice and AI: thanks for the feedback on how the v11 upgrade was announced. You can keep the AI features switched off. Everything else in eM Client works without them.