When Opening E-mail all font sizes shrink to very small.

Mail
1

Not sure what is causing this but the font size in the preview window is just fine but if I open the message the fonts on the entire message get very small. Latest version of EM being used. Windows 7.

2

Hi James, what version of eM Client exactly are you currently using (Help > About). Can you make a screenshot of the issue you’re seeing?

Thank you,
Paul.

3

v. 6.0.20634.0 Screen depicts preview mode on left and opened message on right

4

Hi James, can you try to use the CTRL+0 shortcut to adjust your message to it’s default size, I’m unfortunately not able to replicate the issue and all the messages appear the same size.
Can you please make a screenshot of your Compose settings from Tools > Settings > Mail > Compose?

Thank you,
Paul.

5

CTRL+0 fixed the problem and it is not happening any more.

6

Hi again James, I’m glad we’ve found a solution, this probably means you might have by accident decreased or increased the size of the text using ctrl + ‘+/-/scrolling’ which made the text appear a different size.

Make sure to let us know if you come across any other questions or issues, we’ll be happy to help.

Thank you,
Paul.