When I open Email Client I get a message Re IMAP.

Andrew_Paviour · February 3, 2017, 12:26pm

I have been using Email Client for several years. After loading a recent upgrade I can no longer my email. I get an error message asking me to provide my password. I do not or know my password. Pse help.

Olivia_Rust · February 9, 2017, 2:32pm

Hello Andrew,
have you imported your data using the Menu>file>Import>Import from eM Client 6?

Regards,
Olivia

April_Jacobs · February 9, 2017, 5:26pm

Hi Olivia that does not work for me, I get a message saying my credentials are not valid.

Andrew_Paviour · February 10, 2017, 3:06pm

I tried this to no avail

April_Jacobs · February 13, 2017, 7:34pm

Hi Andrew, we ended up calling our internet service provider and it was something wrong with the server. Give that a try, and hope you have success!!!