When I click on an e-mail address the application doesn't open but the webmail browser opens. Why"?

1

Clicking on an e-mail adress on this site will opens the webmail browser and not eM Client desk top. Why?

2

Can you please make sure that eM Client is your default mail application? Open Control Panel - Programs and check it. Thank you.

3

Control Panel - Programs - eM Client is nothing to see besides remove or recover.

4

Sorry, I meant Control panel - Programs - Default programs - Set your default programs. Find eM Client and make sure it is default mailto: application.

5

It is set as default and cannot be changed. In the application it also is set as default. Clicking on the e-mail address on this site opens the webmail.

6

Try to temporarily set another default mailto application and then switch it back to eM Client.

7

I am sorry. It does not work. eM Client is locked as default and eM Client url mailto: only works in the webmail browser.

8

What OS do you have? Do you have latest version of eM Client (5.0.18025)? And what browser do you use?