Wachtwoord vergeten

ik ben mijn wachtwoord vergeten … wat nu ?

please check if caps lock is turned off.

Which password did you forget?

If it is for your email account, you will be able to reset that using their webmail interface.

If it is for the eM Client start-up password, you will need to close eM Client, then delete C:\Users\yourusername\AppData\Roaming\eM Client\settings*.*
You may have to enable hidden items in Explorer to get there. You will lose a few settings, but all your accounts and data will still be there when you restart.

alles verwijderd … alles opnieuw gedownload … maar vraagt nog naar passwoord

Which password?
The password for your email account, or the eM Client start-up password?

ik denk opstart wachtwoord

That means when you start eM Client, you see a window like this:

You will need to close eM Client, then delete C:\Users\yourusername\AppData\Roaming\eM Client\settings*.*
You may have to enable hidden items in Explorer to get there. You will lose a few settings, but all your accounts and data will still be there when you restart.