Visible Email doesn't match headers

Mail
1

Ok – I have a what I feel is a very strange issue - and I am in no way convinced the problem is with eM - but I have no idea where to start with this - so any direction would be helpful.

this is going to be a little difficult to explain so bear with me please.

I maintain an account in my client to receive inventory file attachments.

I have a rule that copies emails received on that account to an archive folder under inbox.

I noticed today ( I do not know when this started but it seems like it started in the last 7 to 10 days )
that the email visible in emclient appears to be a different email then the headers woudl suggest.

If I view the headers of the email they are that of a different email and if I save or open the attachment - I get the contents of the other attachment.

For instance - I see an email from vendor A - looks just like the emails I get from them, sender, subject, attachment name, etc. But if I open or save that attachment I notice the data contained in it belongs to Vendor B. If I view the email headers - the email is from Vendor B - but the display in em is for vendor A

If I open the email account up in my providers web mail - everything looks correct.

I just now upgraded to v9.2.1185 so I will see if the problem persists with new emails. I was on v.9.1.2109 prior.

any info is appreciated - this is a new one for me.

2

It may be some corruption in the database.

Close eM Client and open a Windows Command Prompt. Not a powershell, but a command prompt.

Paste in this command:
“C:\Program Files (x86)\eM Client\MailClient.exe” /dbrepair

When that is done, restart eM Client.

What is the result?

3

Previous items still show the same behavior - but new items this morning seem ok so far.

I can send screen shots in private if you like. For now I am going to keep an eye on it through the day.

thank you sir!

4

I had a similar problem a week or so ago but because it only occurred in a junk folder I wasn’t overly concerned. I believe the problem was gone the next day or perhaps whenever I opened eM Client the next time. When I clicked on any message the content was from the previous message in the folder.

5

so - the problem seems to have stopped - the older items in that time frame are still in correct - but that is not a major issue for me.

6

You can repair the folder where the messages are. This is different to repairing the databases, as repairing the folder will download the messages again from the server.

Right-click on the folder (if it is a Gmail or Google Workspace account, right-click on the All Mail folder instead) and choose Properties > Repair > Repair.