If you haven’t changed anything. could be possibly then the eg: Verizon.net POP3 settings may have changed. Have you checked their website incase of any new mail client setting changes ?
Also what version of eM Client are you running and do you have Windows or Mac ?.
Also do you get any actual error messages appear ? If you do update them in this thread. If you don’t get errors, click the dropdown arrow on the right of Refresh and then click Show Operations and click the Log tab & look for any obvious errors. Then also post them in this thread. Blank out anything personal.
See also @Gary post below from the following thread on Verizon POP settings. Do you have the same settings currently configured in eM Client ?
@Gary post from the above thread.
“These are the correct settings”:
POP3 :
host: pop.verizon.net
port: 995
security policy: Use SSL/TLS on special port (legacy)
SMTP :
host: smtp.verizon.net
port: 465
security policy: Use SSL/TLS on special port (legacy)
And for your username, make sure you use the full email address. i.e. [email protected], not just johndoe_1.