I want to access my business MS account, but it doesn’t work with eM Client 11. When I try to log in, I get an error message:
"Need admin approval
eM Client
eM Client s.r.o.
eM Client needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it."
This is a large company, so it’s not a viable solution to have to submit individual requests to the admins.
Besides, I don’t even want to do that—I can use this account perfectly well with eM Client 10.
Hi @Sanyo
The message indicates that your organization’s Microsoft 365 policies require administrator approval for the permissions requested by eM Client 11. These permissions are controlled by Microsoft Entra ID (formerly Azure AD), so the approval requirement comes from your organization’s configuration rather than from the account credentials themselves.
The authentication or permission requirements may differ between eM Client 10 and eM Client 11, which could explain why the account works in the older version but not in the newer one.
Can you please confirm if you are adding the account as a Microsoft 365/Exchange account using the automatic setup, and whether the issue occurs with every Microsoft 365 account in your organization or only this particular account?
We can then look into whether there is a version-specific issue or a difference in the permissions requested during authentication.