I have been putting off upgrading my Windows 7 to Windows 10, mainly because I’m afraid my EM Client files will not successfully transfer. It appears I will need to make the upgrade due to Microsoft not supporting Windows 7 after January 2020.
I’m running Windows 7, 64 bit with my EM Client. Can someone tell me, step by step, if there is anything I need to do after the upgrade to Windows 10 regarding my EM Client folders? Or will it just automatically/seamlessly do the transfer for me?
Thank you so much, Gary! That sounds easy enough. I have heard horror stories about upgrades to Windows 10. I guess I just need to get my nerve up and bite the bullet!
I am using Windows 7 64 bit and EM client version 7.2.36465.0. All is working well, but I also have a new PC running Windows 10 and want to move EM onto my new machine. Does the backup zip file also transfer all the account details e.g. Pop server, SMTP port etc. or do I have to add them manually? Thanks.
Yes, the backup zip file will move everything (except for the license) to the other computer.
If you copy the zip file to a USB drive and have any difficulty restoring it onto the new computer, copy it to the hard drive then try the restore again.
If you are going to continue using eM Client on both computers, you will need to register a second license for the Windows 10 computer. If not, deactivate the license on the Windows 7 computer (eM Client > Menu > Help > License) then activate it on the other computer.
Thanks Gary, that is really helpful. I hadn’t thought about the license as I’m using the free version. Will it still be ok for my wife to have a separate account as we have now?
Right. So you each need to do your own backup of eM Client, and restore them separately into your new profiles on the Windows 10 computer. Only one of you needs to deactivate/activate the license.
Cheers thanks. I’ll do it later in the week and let you know how it goes. Presently cleaning up the old machine so I don’t clutter up the new one with things I don’t need any more. Wish me luck!