I’ve sent in 2 requests to the em info@ address regarding this over the last week, no response.
i want to update the email address that is associated with my lifetime license, and I cannot seem to do that.
for the forum, it looks like you can add additional email addresses, but I cannot remove the primary one.
?
Thanks!
Send an email to [email protected] and they will do it for you.
You need to set another address as the primary, before you can remove the old one.
Hi, I checked with my colleagues and it looks like you were in touch with them back in January. At that time, they confirmed that your email address for the support center and license manager was successfully updated, and they were just waiting to hear back from you about whether you’d also like the forum email changed.
Could you please take a quick look at your inbox and spam folder in case their message was overlooked? If you’d like me to update your forum email, just send me a DM with the address you’d prefer and I’ll take care of it.