Updated to 7.0.26687.0 - How Do You Respond to an ORIGINAL received email after you've forwarded it?

1

I updated to the newest version of emClient today and found an unusual issue:  When I forwarded an email to a third party and click on the original email, it opens to the FORWARDED email, not the original, incoming mail.  This is a problem when I want to respond to the original email (and not to the forwarded recipient).  How do I get to the original email, then respond, like the previous version (which listed the original email, then simply by clicking on it I could respond)?

2

In the conversation mode, at the top of the reading pane you will see a message that says “Show x older emails” Click on this and it will display all emails in the conversation string. Select the original email and right-click anywhere on it and choose “respond”.

3

Oops, reply, not respond…

4

Thanks.

5

Or in addition to the right click you can also use the Reply arrow on the right of each email’s header.

6

Yeah, tried that.  It replies to the person I FORWARDED the initial email to–not to the original emailer.

7

You still need to be in the correct email, not just the most recent

8

Right.  The previous version allowed me to click on the sender’s email (regardless of what I had done with it after receiving) and I could directly respond.

9

By previous version, I assume you mean version 6. That version did not support conversations, as a result the forwarded message would not display, except in Sent Items.

10

Correct.