Unread support need some work

[cqcoder]

I use the unread feature constantly - so it’s important to me it be accurate at a glance.
I see several issues, include what I would call a bug.

There needs to be a quick way or setting to as I read the emails that, well, they leave the unread box. Immediately.

Related to this, the unread count fails to update properly.

This screen shot shows how read emails are still sitting in the ‘unread’ box requiring me to stop and look for icons or swap back and forth. Even a refresh button would be more useful than this is.
This I consider a bug - you can clearly see there are zero unread, yet it still shows 4 at the top. Makes me have to stop and look.

The auto clear of read items just seems to be how it should work.

This is, of course, my opinion.

[cyberzork]

There needs to be a quick way or setting to as I read the emails that, well, they leave the unread box. Immediately.

The only way to clear the read mails from the Unread global folder is to “click to another folder and then click back to the Unread folder”.

The reason for this as @gary advised previously in the below thread, is if the emails automatically removed from the unread global folder after being read “where alot of users have already suggested that”, it would then create a cascade effect and would eventually clear all your unread messages.

So that’s why read messages don’t automatically clear. That may change one-day if there is a way to avoid the cascading auto read effect.

Remove Unread Message from List after Action

This is not something we are considering because it would cause a cascade event. Say for example you have a bunch of messages in unread, and you click on one of them. After a few seconds it is marked as read and removed from the list. The next one is automatically selected as you step away from the computer for a minute. In your absence, the next one is marled as read an removed, then the next one and the next one etc. When you return with your coffee, there are no longer any unread messages. …

[cqcoder]

Right I see. A deliberate refresh button would be nice then - it feels like hack that I have to back and forth in my folder to clear it.

[cqcoder]

Mused on this a bit - this is how I would see automatic unread working.

• I come to my unread box
• I click on an email
• I click on another email - moving focus - the prior email disappears, the counts update
• I get to the last email - ok that’s a bit of a problem. Here I click on the unread mailbox and it updates the box.
• In general, I would expect a folder/box to refresh if I click on it again, regardless of whether it is currently showing

I really like the ‘flow’ of this. I’m cleaning the box, getting immediate feedback.

Thoughts?

[cqcoder]

And now that I think about it, the other ‘quick fix’ is - I click on the unread box and it refreshes. I would find that good enough. I’d simply click there instead of clicking another email.