Unread Folder shows deleted messages

Hi

My unread folder (in favorite folders) suddenly started to show old unread messages from all possible source folders, also mesages from trash folders or similar.

How can I choose which folders should be searched by emClient to show unread mail in the unread folder? How can I exclude folders from being shown in the “unread” favorite?

I use only iMap accounts. (There is an old similar topic in the forum which shows the behavior with exchange accounts).

Thanks for your help, R.

Right click on the message body in the Unread folder and click “Properties” which will then show you the mail folders the Unread messages are located in.

How can I choose which folders should be searched by emClient to show unread mail in the unread folder? How can I exclude folders from being shown in the “unread” favourite?

If you want to search for all Unread emails from all your account Inboxes, first click in “All Inboxes” under Favourites and then select “Filter / Unread” as in the below example V10 screenshot. Same goes for all the Sent Messages from all accounts etc under Favourites.

If you want to search for all Unread emails “from all your folders” and exclude any, “first click the dropdown on the left of the search box” and select “All folders” or if you want to search in specific folders or specific accounts, click “Custom Folder selection” as in the V10 example screenshot below.

image

Then click to the “far right of the search box” and click “Choose fields” as in the below V10 screenshot example. You can then choose “Unread” in the fields that appear and exclude / remove any other fields you don’t want to search in. Then lastly enable the Unread Slider and finally click “Search” to find all the unread emails.

Then once you find them, right click on them and click Properties to see what folder they are in.

Hi, thanks for the answer, but this is exactly the opposite of what I want to achieve… Please read again.

I want the “unread” folder in the favorites just to list unread mails from my inbox folders, and not all unread messages from across the whole server (including deleted mails [from the deleted folder] etc.)

=> I want to exclude unread mail from folders such as trash, etc. from being shown in the unread folder/favorite. I just want it to have as it always was…

Thank you, R.

I want the “unread” folder in the favorites just to list unread mails from my inbox folders.

The Unread unified global Favourites folder as far as I know, is currently designed to only show Unread mail “from all your various account folders” and not just from only account Inboxes.

If there is a way to show Unread “only from all account inboxes” in the Favourites Unread unified folder, then someone will update this thread.

Normally to search for Unread messages “from all your Account Inboxes”, you use the “Custom Folder selection” at the left of the search field, and “select only your account inboxes”, and then (select only) “Marked as Unread” via the “Choose fields” at the right of the search field. Then enable the Unread slider and search as in my 2nd & 3rd example pics.

Hi all, I had finally time to look into this again. The problem is still not solved.

I have two instances of emClient running on two PCs.

On one instance, the “unread” favorite folder shows only unread messages in my inboxes, on the other, the “unread” favorite folder suddenly started to show unread messages from all possible sources, in particular also deleted messages from the trash etc. folders. This is not what I want.

Any hints? Its annoying as the unread folder is a complete mess this way…

There must be a way to select the folders that are searched by the “unread” favorite folder, as it works in the other instance of emClient…

Regards and thanks again

Simon